Learning Consultant

Brisbane (preferred) OR Sydney

• Help shape the Enterprise Onboarding experience
• 9-month fixed term contract with potential extension opportunity
• Varied role across events, operations and learner support

About the Role

We're looking for a Learning Consultant to support Suncorp's Enterprise Onboarding Program, including the delivery of “Welcome Day” experiences for new starters. This role combines learning coordination, stakeholder engagement, reporting, operational support and learner enquiry management. Working closely with the Learning Facilitator, you'll take ownership of key onboarding processes while also building broader capability in the operations of learning.

What You'll Do

• Coordinate the end-to-end administration of Enterprise Onboarding programs, ensuring new starters have a seamless and engaging experience from day one.
• Manage Welcome Day logistics, including starter communications guest speaker coordination and event support to ensure successful program delivery.
• Take ownership of onboarding reporting, providing accurate insights and updates to stakeholders to support operational decision making.
• Respond to and resolve enquiries from new starters and business stakeholders..
• Support Learning Management System administration, including learner enrolments and record management while maintaining data accuracy and compliance.
• Establish and identify opportunities to improve processes, documentation and service delivery, helping create consistent and scalable onboarding experiences.

What You'll Bring

• Experience in administration, operations, learning support or service delivery within a corporate environment, with the ability to establish and manage processes from start to finish.
• Strong organisational skills and attention to detail, enabling you to coordinate multiple activities while maintaining quality and accuracy.
• Experience managing stakeholder enquiries and providing practical solutions that create positive customer experiences.
• Confidence using enterprise systems and digital tools. Exposure to Learning Management Systems, HR platforms or case management systems will be highly regarded.
• Strong communication skills that help you build trusted relationships across learning teams, business stakeholders and external partners.
• A proactive and adaptable approach with the ability to work independently, take ownership and contribute to continuous improvement initiatives.

Why Join This Team?

You'll be joining a close-knit and supportive team that values collaboration, development and knowledge sharing. The role offers genuine variety across event delivery, operational coordination, stakeholder management and learner support, with the opportunity to build broader capability in the operations of learning. It is an excellent opportunity for someone who enjoys taking ownership and seeing the direct impact of their work on employee experience.

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Performance-based bonuses and Suncorp shares for eligible employees
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits: Suncorp Employee Benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact melissa.turkington@suncorp.com.au for a confidential conversation. 

To apply for this opportunity, please submit your application directly via the link provided. Emailed applications will not be accepted.