Urgent Care Team Leader | Kelvin Grove | Full Time

The Company

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1,500+ independent practitioners, we provide more than 8 million patient consultations annually.

ForHealth is proud to be one of the industry leaders in delivering Urgent Care services — providing care for when it’s urgent, but not an emergency. Our centres are built on innovation, collaboration, and exceptional patient care, setting the benchmark for Urgent Care delivery across Australia as we continue to expand nationally.

The Role

We are seeking an experienced and motivated Registered Nurse to join our Urgent Care team in a leadership capacity as an Urgent Care Team Leader.

In this role, you will provide frontline clinical care while supporting the daily operational and clinical leadership of the Urgent Care nursing team. You will ensure all patients presenting to Urgent Care are appropriately assessed, triaged promptly, and provided with safe, high-quality patient-centred care in collaboration with the Urgent Care Medical Practitioner.

Working closely with the Practice Nurse Manager and Practice Manager, you will play a key role in supporting clinical excellence, mentoring team members, maintaining patient flow, and contributing to the continued growth and success of our Urgent Care services.

This is an exciting opportunity for an experienced nurse looking to further develop their leadership career in a fast-paced and evolving healthcare environment.

Why Join Us?

Career Progression

Build a long-term career with ForHealth Group with ongoing opportunities for professional development, leadership growth, and internal progression.

Top of Scope Practice

Expand your clinical skills in a dynamic Urgent Care environment with opportunities to perform:

Advanced triageWound care and plasteringCannulation and IV therapyProcedural assistanceSuturing and phlebotomy (where applicable)

Leadership Opportunity

Take the next step in your nursing career by providing mentorship, clinical guidance, and operational support to Urgent Care nursing teams.

Innovative Healthcare Model

Be part of a rapidly growing healthcare model that is transforming access to urgent healthcare services across Australia.

Competitive Benefits

Above award ratesNo overnight shiftsFlexible rostering opportunitiesWork-life balance in a supportive team environment

Healthcare Leadership

Join one of Australia’s leading Urgent Care providers with opportunities to work across our expanding network of centres.

Your Responsibilities

Clinical Leadership & Triage

Lead and support frontline triage operations within the Urgent Care service.Ensure all patients are appropriately assessed, triaged, and prioritised according to clinical presentation.Escalate high-acuity or deteriorating patients promptly to the Medical Practitioner.Provide timely and accurate clinical handovers.

Direct Patient Care

Deliver safe, high-quality nursing care within scope of practice and organisational policies.Perform clinical procedures including:Wound care and dressingsPlastering and splintingCannulation and IV administrationSuturing and suture removal (where applicable)Phlebotomy (where applicable)Urinary catheter managementAssist Medical Practitioners during procedures and patient interventions.Provide patient education, discharge planning, and follow-up support.
Team Leadership & Support

Support onboarding, training, and mentoring of Urgent Care nursing staff.Assist with rostering and day-to-day team coordination in collaboration with the Practice Nurse Manager.Promote compliance with clinical policies, procedures, and standing operating protocols.Foster a collaborative, professional, and patient-focused team culture.

Clinical Administration

Ensure accurate, timely, and legally compliant clinical documentation.Monitor clinical stock levels and support ordering processes.Ensure vaccines, medications, and equipment are appropriately maintained and stored.Escalate equipment faults and operational concerns promptly.

Workplace Health & Safety

Maintain compliance with workplace health and safety standards and reporting requirements.Identify and escalate hazards, incidents, and risks appropriately.Promote a safe environment for patients, visitors, and team members.

About You

Current AHPRA registration as a Registered Nurse (RN)Minimum 5 years post-graduate nursing experienceMinimum 1 year Emergency Department experience within the last 5 yearsDemonstrated experience in emergency triagePrevious experience in primary care or Urgent Care settings highly regardedStrong clinical assessment and critical thinking skillsAbility to recognise and escalate patient deterioration appropriatelyExcellent verbal and written communication skillsStrong organisational skills with the ability to prioritise in a fast-paced environmentAbility to work both autonomously and collaboratively within a multidisciplinary teamPassion for patient-centred care and clinical leadershipAvailability to work evenings and weekends as required

You Will Also Be Required To Provide

Working With Children CheckNational Police CheckInternational Police Check where relevant

Commitment to Child Safety

Urgent Care Network Australia is committed to maintaining a child-safe and inclusive environment.

Successful Candidates Must

Comply with child safety policies and the Code of ConductComplete mandatory child safety training on commencement and annuallyMaintain professional standards that support the safety and wellbeing of children and vulnerable people

What We Offer

Employee Benefits

20% discount on dental treatments for you and your familyHealth insurance discountsFitness Passport membership discounts24/7 Employee Assistance Program (EAP)Everyday savings on groceries, retail, utilities and more through the Flare benefits platform.Salary packaging options including novated leases for vehicles with running costs included.

Additional Perks

ForHealth Group branded uniforms providedFree onsite parkingComprehensive Urgent Care induction programOngoing training, education, and leadership development opportunitiesBetter work-life balance with no overnight shifts

Join Us

Join us in creating a healthier Australia and become part of a team that values innovation, collaboration, development, and exceptional patient care.

If you’re ready to take the next step in your nursing leadership career and help shape the future of Urgent Care, we’d love to hear from you.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, the LGBTIQA+ community, veterans, carers, refugees, and people of all ages.

We are committed to fostering a safe, respectful, and inclusive workplace culture aligned with our values and the “10 Things That Make Us Tick.”