Library Assistant

Your New Role:

Kempsey Shire Council is looking for a friendly, capable and community-minded Library Assistant to join our library team.

As a Library Assistant, you’ll play an important role in delivering welcoming, accessible and high-quality library services to the Kempsey Shire community. You’ll support customers with their information and technology needs, help maintain our library collections and contribute to programs, services and activities that encourage learning, connection and participation.

No two days will necessarily look the same. From helping a customer find their next great read, assisting someone with technology, managing library resources and supporting children's activities, to taking our services out into the community, you’ll be part of a team that makes a genuine difference.

In this role, you will:

• Provide friendly and responsive customer service, resolving customer enquiries, complaints and suggestions.
• Deliver day-to-day library services, including issuing and returning loans, shelving and tidying materials, managing holds and assisting with memberships.
• Help customers access and use library resources, digital services, mobile technologies and emerging technologies.
• Undertake administrative, database, record management and other tasks that support effective library operations.
• Assist with collection management, including monitoring, processing and cataloguing library resources.
• Support the coordination and delivery of Home Library Services.
• Assist with the promotion and delivery of library programs, resources and services to the community, both in the library and at community events.
• Assist with Inter Library Loans.
• Support children's and young adult activities and programs.
• Undertake relief library driving duties when required, using the Library van or similar vehicle.
• Work shifts as rostered, including Saturdays.
• Undertake other duties as directed by the Team Leader Library.

For a full list of the Key Accountabilities of the role, please refer to the Position Description.

You’re a friendly, community-minded person who enjoys connecting with people and making a positive difference in your local community. You’re passionate about providing welcoming, inclusive library services and helping people access information, learning, technology and opportunities to connect.

You’ll bring:

• Recent experience in a customer service role, with library experience highly regarded.
• A genuine enthusiasm for public libraries and the important role they play in supporting education, information, recreation and community connection.
• An interest in providing engaging and inclusive library services to children, young people and adults.
• Experience with administration, databases and/or records management.
• Confidence using Microsoft Office and mobile technologies.
• Excellent verbal and written communication skills.
• The ability to work collaboratively as part of a team while also taking initiative and working independently.
• A willingness to learn, adapt and embrace new technologies and ways of delivering library services.
• A friendly, approachable and inclusive manner, with a strong commitment to providing excellent customer experiences.
• Higher School Certificate or equivalent.
• A current NSW Driver Licence.
• A current Working with Children Check

Kempsey Shire Council (KSC) is located on the Mid North Coast of NSW, known for its genuine hospitality, pristine beaches, sub-tropical rainforests, mountain ranges, rock river gorges, sprawling farmland and peaceful villages.

We are a progressive, proactive and dynamic organisation, and we pride ourselves on the respectful and supportive workplace we have cultivated. With 360+ dedicated staff managing $1.8 billion worth of assets across many sites throughout the Shire, KSC work closely with our community to build an inspired, connected Macleay Valley.

• As the successful candidate, you’ll enjoy:
• A permanent part-time position, 19.5 hour work week 
• Weekly salary of $1,361.37 to $1,532.21 (pro rata) plus superannuation.
• Generous leave entitlements, including access to Long Service Leave after five years
• A working environment focussed on wellbeing, including flexible work arrangements, rostered days off, EAP access, social club, and health and wellbeing programs.
• Fitness Passports for discounted access to a range of gym and pool facilities.
• Career development and learning opportunities.
• Novated Leasing and salary packaging options.
• A supportive, collaborative working environment designed to help you grow!
• A fantastic lifestyle and work life balance, on the beautiful Mid-North Coast.

Please apply via Council’s website http://careers.kempsey.nsw.gov.au/. Note that you will be required to prepare and submit:

• A short statement (maximum 2 pages) outlining how your experience, abilities, knowledge and personal qualities will enable you to achieve the key accountabilities of the role (as listed in the Position Description); and
• Your current resume.

Applications Close: COB Wednesday 2 September 2026

Please note that Council reserves the right to close this job advertisement before the stated closing date if a suitable candidate is found. Therefore, we encourage all interested applicants to submit their applications as soon as possible.

Have questions? Please contact Andrew Blundell – Team Leader Library, for a confidential discussion on Ph: 02 6566 3200.

Please Note: Our recruitment notification process is primarily via system generated emails.  Please ensure your email is correct before submitting your application to avoid missing crucial updates.

If you experience any difficulties applying online, please contact the Recruitment team on 02 6566 3200 or email jobs@kempsey.nsw.gov.au

Thank you and good luck with your application.

Kempsey Shire Council is an equal opportunity employer and we celebrate our diverse, inclusive and values-led workforce. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds and people with a disability. In addition, Kempsey Shire Council will provide reasonable adjustments for suitably qualified individuals with disabilities. If you require additional assistance to participate in the recruitment process, please discuss with the advertised contact person. You can ask for reasonable adjustments to be made at any time during the recruitment process.