Retail Manager - Pacific Epping

Why This Role Matters

A unique opportunity exists for a full time Retail Manager to join our high-performing and dynamic Centre Management team. Add value by partnering with retailers, providing strategic oversight and leadership as 2IC to the Centre Manager.

What You’ll be Doing

• Develop positive connections with strong performing retailers within the centre and work with retailers that have trading issues
• Ensure tenants comply with Centre rules along with the terms of their leases, licenses and permitted use
• Promptly respond to customer/tenant queries and complaints
• Conduct regular Centre walks, engage with tenants and customers proactively identifying or resolving critical issues
• Participate in annual budgets and monthly forecasting, reporting regularly on centre performance, new initiatives and other pertinent issues
• Manage tenant direct income and expenses
• Deliver the best customer experience and presentation standards in the centre
• Initiate changes to improve shopping centre service level offering

What You’ll Bring

• Proven leadership where you can positively influence culture, drive accountability and foster a high-performance environment.
• Strong commercial acumen, with the ability to interpret retailer performance, identify risks and opportunities, and make sound business decisions that support centre outcomes.
• Deep experience in retail property, including lease compliance, retailer engagement, arrears management and navigating complex retailer strategies.
• Strong analytical capability and attention to detail, particularly across financial reporting, retailer performance, compliance and administration.
• An individual who can act as a genuine 2IC to the Centre Manager, providing leadership across the broader centre management team and contributing to the strategic direction of the asset.
• A relationship builder who can establish credibility with retailers and stakeholders while maintaining high standards and driving performance outcomes.

Why Savills is a Great Place to Work

At Savills, we believe in helping people thrive through places and spaces, and that starts with our own team. As a global leader in property solutions, with 42,000 professionals across 70 countries and over 170 years of expertise, we know that our greatest strength is our people.

When you join Savills, you’re not just starting a job, you’re becoming part of a culture that celebrates individuality, supports wellbeing, and invests in your growth. We live by four promises: we listen, we empower, we challenge, and we collaborate, because we know that together we can achieve great things.

We offer more than a career, here’s just a glimpse of what you can expect:

• Generous Leave – Extra days to recharge and enjoy life
• Parental Support – Industry-leading parental leave benefits and bonuses
• Family & Wellbeing – Fertility and reproductive leave, plus dedicated wellbeing days
• Flexibility – Work arrangements that support your lifestyle
• Growth – Access to learning and development platforms
• Culture – Social events, charity days, and an inclusive, supportive workplace

We welcome and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islanders, LGBTQIA+ communities, individuals living with special needs, and people of diverse ages, faiths, and cultures.

We’d Love to Hear from You

Are you ready to thrive with us?  Submit your application today and take the first step toward an incredible career with us.

To apply, please click on the "Apply" button below and complete our online application form.