UX Business Analyst

Essential Skills and Experience

• Demonstrated experience in being able to provide a holistic, human-centred approach to the design of digital products, defining their form, behaviour, and content, drawing on a range of skills encompassing user research; interface, interaction and information design; project and time management, technical writing and usability testing.
• Highly skilled in user research, design thinking, reporting and usability testing.
• Experience and skills in designing experiences across a range of digital products.
• Experience working closely with Business and Change Analysts and Developers to confirm the user-centred approach is embedded in digital projects.
• Strengths in analysis, problem solving, planning, communication and co-ordination
• Skilled in the use of Jira, Confluence and SharePoint and other design and office tools including, but not limited to: Microsoft office suite; Microsoft Visio, Figma or other prototyping tools.
• High level analytical skills and organizational skills with good attention to detail and ability to think laterally and conceptually.
• Ability to work both within a multi-disciplinary team, and independently with demonstrated ability to maintain confidentiality
  and data privacy.
• High level of interpersonal, communication and organisational skills including ability to complete tasks within deadlines.
• The ability to identify and resolve problems using lateral thinking and persistence to meet critical deadlines while maintaining high standards of quality and integrity.
• Proven stakeholder engagement, customer service and communication skills with the ability to interact effectively with people of diverse cultures.