Systems Analyst

12-Month Fixed-Term Contract

About Us

Burdekin is an independent not-for-profit organisation working with young people and their families to prevent homelessness, provide safe housing, and support wellbeing. We believe every young person deserves to feel safe and have a home, so they can be empowered to fulfil their potential.

Our vision is clear: young lives, lived to their full potential.

Burdekin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are encouraged from people with culturally & linguistically diverse backgrounds and Aboriginal & Torres Strait Islander indigenous candidates. 

The Role

We’re looking for a Systems Analyst to join our Safety and Infrastructure team on and play a key role in improving the systems, processes, data and reporting that support our services for children and young people.

Working closely with operational teams and system providers, you’ll identify opportunities to improve functionality, streamline workflows, strengthen data quality and enhance reporting capability.

Key Responsibilities

• Analysing, gathering and documenting business requirements
• Review system functionality and recommend ways to improve user experience and organisational outcomes
• Be the main point of contact when working with software providers and the internal Burdekin team to resolve system issues
• Developing and enhancing reports, dashboards and data insights
• Minimum one year's experience in a similar role, such as business analysis, systems administration, process improvement, or systems optimisation.
• Supporting change management and training for different teams within Burdekin

Essential Requirements

• Ability to work autonomously, demonstrate initiative and communicate effectively with a range of internal and external stakeholders to achieve positive outcomes.
• At least one year experience in a similar role, e.g business analysis, systems administration, process improvement or systems optimisation
• Experience working with CRMs
• Strong stakeholder engagement, facilitation and negotiation skills
• Experience working with a variety of employees across an organisation
• Experience coordinating organisational change
• Experience working with and managing software providers
• Excellent written and verbal communication skills
• Advanced Microsoft Office skills, particularly excel
• Current WWCC and NPC, or willing to obtain one
• Valid NSW Drivers licence and access to own vehicle

Experience in the community services industry, NGO or OOHC would be highly regarded, as would experience with ChildStory, Smarter Soft, DCJ, DEX, Power BI or similar systems and reporting environments.

Why join us?

• Access to free independent counselling services through EAP
• Extra day of leave to care for your wellbeing
• Salary package up to $15,900 tax free per year
• Staff discounts on a range of products
• Be part of a team who make a difference to the lives of Young People in our community

Ready to make an impact?

Apply directly through SEEK or email ***********@burdekin.org.au for further enquiries.