Food Services Assistants - Gold Coast

About the role

Mater Private Hospital Gold Coast is seeking Food Services Assistants to work within our Hospitality team on a casual basis. Our Hospitality team prides themselves on offering a work/life balance to ensure strong job satisfaction. We’re bringing more hospitality, less hospital to our patients – if you’re passionate about service and take pride in the details, this is the role for you!

Based at our Gold Coast Campus, this role will be part of our state-of-the-art 339 bed facility located in Southport. This facility was established in 2016 and offers a wide range of specialities across Emergency, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastics, ENT, General Surgery, Obstetrics, Cardiac Care and Oncology.

Salary range: $32.02 - $34.52 per hour plus casual loading plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

As a Food Services Assistant at Mater Private Hospital Gold Coast, you’ll help deliver safe, efficient, and high-quality meal services to our patients. You’ll work as part of a supportive kitchen team to prepare, deliver, and clean up meals — ensuring every patient receives compassionate, timely service that meets our food safety and quality standards.

In this role, you will:

• Assist with preparing and serving patient meals, including beverages, salads, and soft diets
• Deliver and collect meal trays, greeting patients courteously and following safety and infection control protocols
• Support all kitchen operations — plating, dishwashing, cleaning, and food prep
• Follow food safety and hygiene procedures and report risks or equipment issues promptly
• Maintain a clean, organised work area and contribute to a positive, team-focused environment

About you

You’re a reliable, team-oriented person who takes pride in supporting others and delivering great service. You enjoy working in a busy, hands-on environment and understand the importance of safe food handling and patient care. This role involves a significant amount of walking, and it is essential that you can safely perform all associated duties.

You will have:

• Completion of Food Safety & Hygiene Training (and annual update)
• Experience in food service or hospitality (healthcare experience highly regarded)
• Understanding of food handling and storage standards
• Strong communication skills and a positive, service-focused attitude
• The ability to stand for long periods and perform manual tasks safely
  

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Sunday 13th September 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.