Support Consultant

South Melbourne | Flexible WFH | Full-time

Help entrepreneurs turn opportunities into action.

Scaling is a growing platform connecting entrepreneurs and business owners with opportunities across partnerships, referrals, capital raises, equity and more. With 14,000+ users, we’re ready for our next stage of growth and we’re looking for a people-focused Community Support Consultant to help make it happen.

Why join us?

• Connect with ambitious entrepreneurs – Build relationships with a growing business community.
• Make a real impact – Help members activate, engage and progress their deals.
• Be part of something growing – Join a startup with plenty of room to make your mark.

What you’ll do

• Proactively call and engage inactive and new members.
• Follow up with members and help progress live deals.
• Respond to support queries and member questions.
• Keep CRM records and follow-ups organised.
• Capture feedback to help improve the Scaling platform.

What we’re looking for

You’re a natural communicator who enjoys helping people, is comfortable picking up the phone and takes initiative. You’re organised, resilient, detail-oriented and confident using CRM tools such as HubSpot.

Ready to help build the deal engine for entrepreneurs? Apply now!