Parts Interpreter

Monitor Group is one of Australia's most trusted names in capital equipment sales, hire and service - proudly supporting industries like arboriculture, construction, telecommunications, rail and utilities for over 28 years.

We partner with world-leading brands with our range including treecare, access, civil, lifting, stringing, forestry and truck mounted lifts.  With branches across Australia and New Zealand, we are in a strong growth phase.

Renowned for our customer and service excellence, we're a proudly Australian-owned company, built of family values, driven by innovation and a team-first culture. You'll be well supported and challenged. We empower our people to grow, innovate, and make a real impact.

We seek an enthusiastic and proactive Parts Interpreter to join our expanding Dandenong South branch.

In this key role, you’ll work closely with service technicians, customers, and suppliers to ensure fast, accurate turnaround of spare parts orders. If you enjoy problem-solving, hands-on tasks, and taking pride in an organised workspace, this role is for you.

• Manage spare parts enquiries, sales, and customer support

• Assist technicians with accurate parts sourcing

• Coordinate parts receival, dispatch, and branch stock transfers

• Oversee parts inventory and maintain warehouse organisation

• Pick, pack, and dispatch orders efficiently

• Keep up-to-date with product changes and updates

• Maintain a clean, safe, and well-organised parts area

• Work collaboratively with internal teams and external suppliers

• Previous experience in a similar role—automotive, industrial, or related sectors preferred

• Strong customer service focus with excellent communication skills

• Sound computer literacy; experience with Auto-IT is an advantage

• A current driver’s licence

• Excellent time management, attention to detail, and a positive, proactive attitude

• Strong team spirit and a commitment to continuous improvement

• 💰 Competitive salary package and benefits

• 💼 Career growth and long-term stability with a reputable, expanding company

• 👥 Supportive team culture built on family values and integrity

• 🔧 Hands-on, dynamic role with variety and ownership

• 🧘 Work-life balance including RDOs

Ready to make your mark with a company that values initiative and customer service excellence?

Apply now to join the Monitor team and help us continue delivering the best equipment and support to Australian industries.