Housekeeping Coordinator/Laundry Attendant

Located in the $600m Southpoint precinct, Emporium Hotel South Bank features 143 luxuriously appointed suites with all the comforts you could ask for, while an abundance of premium food and beverage options leave guests spoilt for choice. On level 21 you will find a spectacular 23m infinity edge pool and bar with magnificent views over South Bank Parklands, the Brisbane River, city and beyond.

We are looking for a part-time Housekeeping Coordinator/Uniform Attendant to join our Housekeeping Team at Emporium Hotel!

Reporting to the Executive Housekeeper, this part-time role involves managing our uniform inventory and ensuring that all staff uniforms are clean, organised, and readily available, while also coordinating between the hotel, the contract cleaning company, and Team Members.

In this role you will need to use your strong time management and organisational skills to plan and coordinate housekeeping tasks and activities. The role will require you to possess a strong understanding of manual handling techniques and safe work practises.

Your Responsibilities:

• A meticulous approach to inspecting and maintaining uniforms, ensuring they are clean, pressed, and in excellent condition.

• Strong ability to organise and manage uniform inventory, including tracking issuance and returns efficiently.

• Effective verbal and written communication to assist staff with uniform needs and address any issues promptly.

• A friendly and helpful attitude, providing excellent service to ensure staff feel supported.

• Dependable and punctual, with a commitment to fulfilling duties consistently to maintain uniform standards.

• Ability to identify and resolve issues related to uniform management quickly and effectively.

• Collaborate with colleagues to ensure smooth operations and a positive work environment.

• Schedule the work of the Housekeeping Team and ensure duties are assigned and completed. 

• Carry out floor supervisor duties when required

• Responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day operational concerns.

• Maintain complete knowledge of all Housekeeping services, outlets, hotel areas / features and hours of operation.

• Keep a complete updated inventory of linen and housekeeping supplies.

• Assist other Housekeeping Team Members in maintaining clean and organized work and public areas.

• Follow all safety and sanitation policies.

• Process requests for Guests laundry, follow up as required with the dry-cleaning services.

About you

• Experience in a similar role; hospitality or luxury hotel experience highly regarded

• Proven ability to plan and coordinate housekeeping tasks and activities effectively

• Strong ability to build rapport and foster positive relationships with internal stakeholders

• Highly organised, proactive, and capable of managing multiple priorities while taking pride in the detail

• Outstanding personal presentation and professional manner

• Collaborative team player with the ability to work effectively while maintaining grace under pressure

• Enthusiastic and passionate about luxury hospitality

Why Join Us?

• Work with a welcoming Team in one of Brisbane’s most iconic luxury hotels

• Gain hands-on experience

• Access industry perks and employee discounts on accommodation, coffee, and food

• Dry-cleaning of work attire

• Our People Matter - Celebration of employee milestones & achievements

• Warm and supportive culture

• Monthly wellbeing programs

• Employee recognition and career development opportunities.

We look forward to receiving your application!