Team Support Officer

Team Support Officer (Part Time - 25 Hours Per Week)

Be the heart of our Support Office. Create exceptional experiences for our people.

At Explorers Early Learning, we're more than childcare. We're a family-owned organisation committed to creating exceptional early learning experiences for children, families and our people. With 21 purpose-built centres across Melbourne and continued growth on the horizon, we're looking for a Team Support Officer to join our South Melbourne Support Office team.

This is a fantastic opportunity for someone who enjoys variety, thrives in a people-focused environment, and takes pride in creating a welcoming, organised and supportive workplace.

Working 25 hours per week across Monday to Friday, you'll play a key role in supporting our People & Culture team, Support Office employees and visitors while helping create an exceptional employee experience. This is an Office based position

Whether you're an experienced administrator, receptionist or customer service professional, or you're looking to grow your career in a corporate environment, we'd love to hear from you.

About The Role

As our Team Support Officer, you'll be responsible for ensuring our Support Office runs smoothly and efficiently. You'll be the first point of contact for visitors, support day-to-day office operations, assist with events and celebrations, and provide administrative support across the business.

Responsibilities

No two days will be the same. One day you may be welcoming guests and coordinating office supplies, while the next you're helping organise a team event, onboarding a new employee or supporting an Executive meeting. Key Responsibilities include:

Office Administration & Reception

Welcome visitors and create a positive first impression of ExplorersManage reception duties, phone enquiries and deliveriesCoordinate incoming and outgoing mailMaintain a clean, organised and professional office environmentLiaise with contractors and service providers regarding office maintenance and repairs

Office Coordination

Monitor and replenish office supplies and amenitiesProcess invoices and support office-related expenditure managementEnsure common areas remain well-presented and fully stocked

Events & Employee Experience

Assist with Support Office events, celebrations and recognition initiativesCoordinate meeting rooms, catering and event logisticsSupport Executive and team events, including strategy days and special programs

Team Support

Support administrative activities across Support Office teamsAssist with onboarding experiences for new employeesSet up workspaces, welcome packs and office tours for new startersProvide ad hoc support to leaders, including the CEO, when required

About You

You'll be someone who genuinely enjoys helping others and takes pride in creating positive experiences for team members, visitors and stakeholders.

You'll Bring

Previous experience in administration, reception, customer service or a similar support roleStrong communication and interpersonal skillsExcellent organisational and time management skillsThe ability to manage multiple priorities and work autonomouslyConfidence using Microsoft Office 365 and other business systemsA positive, proactive and collaborative approachA passion for workplace culture and creating a great employee experience

Why Join Explorers?

Explorers Early Learning is a family-owned and operated early learning provider with At Explorers, we believe our people are our greatest strength. You'll be joining a family-owned organisation where your expertise is valued, your ideas are welcomed, and your career can continue to grow

You'll enjoy:Annual Explorers Awards Night to recognise and celebrate our peopleA growing organisation where your ideas are encouraged and your impact is visible.Career development and progression opportunities as we continue to expand.Team events, celebrations and wellbeing initiatives.

Our Commitment to Child Safety

At Explorers Early Learning, child safety is a shared responsibility. We are committed to creating and maintaining a child-safe environment where children feel safe, respected and empowered. We celebrate diversity and are committed to providing inclusive environments for all children, families and employees.

Ready to join a team that values people, collaboration and creating exceptional experiences?

Apply now and become part of the Explorers journey.