Website Manager

Website Manager
Melbourne, VIC

ABOUT US
From global spectacles to once-in-a-lifetime performances, Melbourne Park is where sport, entertainment, culture and community come to life. We welcome millions of guests to our precinct each year, and behind every experience are our people, working together with care and at pace to create the unforgettable. Home to Rod Laver Arena, John Cain Arena, Margaret Court Arena, AAMI Park, Centrepiece and the Australian Open, we are proud to be Melbourne's world stage.

ABOUT THE ROLE
We are seeking an experienced and customer-focused Website Manager on a 2-Year Fixed Term Contract to join the Digital and Marketing team at Melbourne Park. Reporting to the Head of Digital, you will be responsible for leading the strategy, management and continuous improvement of Melbourne Park's public-facing websites, ensuring they deliver engaging, accessible and high-performing digital experiences.

This role owns the end-to-end management of Melbourne Park's websites - from content and user experience through to accessibility, search optimisation, performance, governance and reporting. Working closely with internal stakeholders, external agency partners and a Digital Marketing Advisor, you will drive website innovation, optimise customer journeys and deliver measurable business outcomes through data-driven decision making.

Key Responsibilities:

• Lead the strategy, governance and day-to-day management of Melbourne Park's websites.
• Drive continuous improvement across website performance, user experience, accessibility, search optimisation and content effectiveness.
• Use customer insights, analytics and testing to optimise website performance, engagement and conversion.
• Manage website enhancement projects, technology initiatives and vendor relationships to deliver projects on time and within budget.
• Oversee website governance, including accessibility, security and performance reporting, ensuring compliance with best practice.
• Collaborate with marketing and business stakeholders to deliver engaging digital campaigns and exceptional customer experiences.
• Lead and support the Digital Marketing Advisor while managing external website development and support partners.

ABOUT YOU
You are a digitally savvy website professional who enjoys combining strategic thinking with hands-on delivery. You have experience managing websites and digital platforms, using customer insights and analytics to improve performance, and working collaboratively with stakeholders to deliver exceptional online experiences.

You have:

• At least five years' experience managing websites, content management systems and digital content.
• Experience developing and delivering website strategies that improve user experience, accessibility, content and performance.
• Strong knowledge of SEO, website governance, accessibility standards and digital best practice.
• Experience using analytics, customer insights and reporting to drive continuous optimisation and business outcomes.
• Excellent project management, organisational and stakeholder management skills, with experience managing agencies and technology vendors.
• Strong communication skills and the ability to build collaborative relationships across technical and non-technical teams.

Desirable:

• Experience with website optimisation techniques, including A/B or multivariate testing, heat mapping and conversion rate optimisation.
• Experience with WordPress or similar content management systems, Monday.com and user experience or design thinking methodologies.

WHAT WE OFFER
To deliver world-class events with world-class customer experiences we believe in fostering working environments that support our people to thrive both personally and professionally.

• Ongoing Learning & Development opportunities
• Flexible hybrid working arrangements to help you balance work and home responsibilities
• Generous paid Family & Carers leave scheme, including a staggered return to work plan and check-in days
• Free 24/7 safety, wellbeing & medical support for employees and families through our holistic care platform, Sonder
• Access to free event tickets through team member ticketing programs, Tickets 2 U and Mystery Guest
• Free onsite parking
• Ongoing cultural awareness and inclusion education

If you want your next professional experience to help you master new skills, build meaningful relationships, and contribute to unforgettable events on a 42-hectare precinct in the heart of Melbourne, apply now - we can't wait to meet you!

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applicants of all backgrounds, abilities and identities. If you do not meet every criteria but believe you could excel in this role, we'd love to hear from you.

APPLICATIONS CLOSE - Tuesday 25 August 2026.

Please Note: Applications may be reviewed as they are received. We encourage interested candidates to submit their application as soon as possible as this ad may close before the advertised closing date if a sufficient number of suitable applications are received.

You will receive an update on your application, whether you are successful or unsuccessful, via phone or email.

Melbourne Park is an equal opportunity employer, and we want to ensure everyone can apply for this role. If you require any reasonable adjustments in order to participate in the recruitment process and/or to perform the essential functions of this role, you can contact the team at .au. There will also be opportunities to discuss adjustments during the phone screen & interview process if shortlisted.

Successful applicants will be required to undertake a pre-employment screening. This includes, but is not limited to, a National Police Check and Working with Children Check. Melbourne Park may withdraw an employment offer in the event of an unsatisfactory screening result.

Melbourne Park operates a direct sourcing model, so we ask that agencies do not get in touch regarding this vacancy.

Melbourne Park values the privacy of every individual's personal information and is committed to protecting personal information. Your personal information is handled in accordance with the Privacy and Data Protection Act 2014 (Vic).

For all enquiries regarding this role, contact .au. While we truly value your interest in our opportunities, please note that our recruiters may not be able to respond to individual LinkedIn messages.