Design Office Assistant – Accounts, Administration & Creative Support

About the Role

Our practice is stakeholder-driven, curious by nature, and committed to creating meaningful, people-centered designs for school environments. This is a varied, hands-on position that combines accounts, administration and creative support. You'll play a key role in keeping our studio running efficiently—managing financial administration, improving office systems, coordinating business operations, and assisting with proposals, submissions and communications.

Key Responsibilities

Accounts

• Process accounts payable and receivable.

• Prepare invoices and follow up outstanding payments.

• Reconcile bank accounts, credit cards, supplier statements and expense claims.

• Assist with payroll and month-end/year-end financial processes.

• Maintain accurate financial records and ensure compliance with company procedures.

Administration & Office Operations

• Support the day-to-day operations of the practice.

• Maintain organised filing systems, business records and document control.

• Coordinate meetings, travel and office logistics.

• Manage office supplies and supplier relationships.

• Assist with reporting, data entry and general administration.

• Support ISO 9001 Quality Management accreditation and continuous improvement initiatives.

• Help improve workflows, systems and processes that enable our team to do their best work.

Creative & Business Support

• Prepare proposals, tender submissions and business presentations.

• Produce professional correspondence and reports.

• Assist with social media coordination and studio communications.

About You

You're organised, detail-oriented and enjoy working across a variety of tasks. You take initiative, communicate well and enjoy supporting people in a collaborative creative environment.

You'll bring:

• Experience in accounts and office administration.

• Strong organisational skills with excellent attention to detail.

• The ability to manage multiple priorities and meet deadlines.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office (Excel, Word and Outlook).

• Experience with Adobe Creative Suite (Acrobat, Photoshop and InDesign) is desirable.

• Professionalism, discretion and a positive, proactive approach.

What We Offer

• A varied role within a collaborative, design-focused practice.

• The opportunity to contribute beyond administration and help shape how we work.

• A supportive team culture that values initiative, curiosity and continuous improvement.

• Opportunities for professional growth as the practice evolves.

• Competitive salary based on experience.