Venue Manager

Hector’s Deli | Full-Time | Melbourne

We’re excited to be recruiting Venue Managers across our existing Melbourne delis and upcoming new locations.

As we continue to grow, we’re looking for experienced hospitality leaders ready to step into our most senior deli role and grow with the Hector’s team.

If you love hospitality, thrive in a fast-paced environment, and take real pride in leading teams while delivering exceptional food and guest experiences — we’d love to hear from you.

The Deli Manager (DM) is the most senior leader within the deli.

You are responsible for the overall performance of the venue — team, culture, guest experience, food quality and financial results. You set the tone. You hold the standards. You drive the results.

This is a hands-on leadership role. You’ll lead from the floor, coach in real time, and build a strong, accountable team culture.

• Leading and developing a high-performing FOH & BOH team

• Owning sales performance and cost control

• Rostering effectively and managing productivity

• Driving exceptional guest experience and service standards

• Maintaining food quality, presentation and brand consistency

• Hiring, onboarding and managing performance of team members

• Upholding food safety, cleanliness and compliance standards

• Working closely with Operations to execute initiatives and improve performance

As we continue to grow, we remain a small business at heart.

Our mission has always been simple:
Perfect simplicity. Make everyday food exceptional. Create genuine growth and opportunity within the industry we love.

• Previous venue management experience required

• Minimum 1 year in a Venue/Restaurant Manager role

• Strong commercial awareness and understanding of financial drivers

• A product-first mindset with no desire to cut corners

• Calm, solution-focused and confident in holding standards

• Passionate about food and delivering consistently great guest experiences

You lead with clarity. You care about the details. You build teams that people want to be part of.

• No evening work — structured daytime trade only

• Optional full-time four-day working week (work 5 days or 4 — your choice)

• 2 weeks fully paid parental leave for permanent employees

• $6 staff sandwiches & free coffee — always

• Eligibility for KPI-based bonuses

• Full training and leadership development to grow your business acumen

• Paid quarterly deli team events (chosen by you)

• Team Member of the Month awards (with prizes)