Pool Deck Coordinator

JOB SUMMARY:

The key role of a Pool Deck Co-Ordinator (PDC) is to guide the Learn to Swim team of instructors to ensure that programs developed by BlueFit program directors are taught in a progressive and methodical manner in order to position BlueFit as a Learn to Swim leader.

The ability to work well with others to foster a supportive work environment to assist the Learn to Swim team is critical.

The PDC will work in conjunction with the Swim School Manager to identify department inefficiencies, OH&S issues, and any concerns that may arise from Parents of Learn to Swim students.

This means that the PDC will be able to demonstrate strong interpersonal skills to both build learn to swim teacher skills but also to manage the Customer Experience ensuring positive and quality outcomes.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Promote safe work practices in all aspects of daily operations and provide feedback to LTS teachers where required.
• Ensure the smooth running of daily operations for the Learn to Swim program through planning and monitoring.
• Hold all Learn to Swim (LTS) staff accountable for the responsibilities and drive continuous improvement.
• Meet regularly with the Swim School Manager, LTS teachers and to assess the progress of the LTS students.
• Ensure incidents, hazards and injuries are reported in a timely manner and information provided is of a high quality.
• Assist other team members in delivering our products and services in a professional and timely manner where required
• Proactively market BlueFit’s products and services
• Assess all learn to swim
• Make sure all teachers are following the program
• Ensure teachers are practicing vigilance in their supervision to ensure safe outcomes at all times.
• Record Parent queries and complaints.
• Setup the pool deck for the Learn to swim teachers and maintain a clean and tidy work area for the duration of the day.
• Ensuring a high quality of data is recorded where required to assist other team members in resolving potential customer issues.
• In conjunction with the Swim School Manager, provide feedback and strategies to LTS teachers to rectify deficiencies where identified.

QUALIFICATIONS:

We also require the following certifications and/or qualifications. Don’t worry if you haven’t got all your qualifications just yet, we can arrange for you to undertake accredited training through Southern Education at a substantially discounted rate. Check out their upcoming course here.

Must have current: Swimming Teacher Qualification

Must have current: CPR

Must have current: Senior First Aid

Must have current: Pool Lifeguard Certificate

Must have current: Suitability Card (Working With Children Card)