PALM (Pacific Australia Labour Mobility) Program Coordinator

PALM (Pacific Australia Labour Mobility) Program Coordinator

Hybrid & Flexible Full-Time Hours

Great at organising, coordinating and making things happen? Love working with people from different backgrounds? This could be the opportunity for you.

• Hybrid role with flexible full-time working hours
• Dynamic and rewarding opportunity with an industry leader
• Diverse, people-focused role where no two days are the same
• No previous PALM experience required – full training provided

Make a real difference to people’s experience in Australia

At Flavorite, our people are at the heart of what we do.

We’re looking for a highly organised, people-focused PALM Program Adviser to help coordinate and support our Pacific Australia Labour Mobility (PALM) Program across our Tatura, Katunga and Mansfield sites.

This is much more than an administration role. You’ll coordinate everything from recruitment and arrivals through to accommodation, wellbeing, community connections and departures – helping ensure our PALM Team Members feel welcomed, supported and set up for success while living and working in Australia.

You’ll work with people from a wide range of cultures and backgrounds, build relationships across our business and local communities, solve problems, coordinate multiple priorities and help continuously improve how we deliver our program.

You don’t need previous PALM experience. We’ll provide the training and support to help you understand the program and its requirements.

If you’ve built your experience in administration, coordination, operations, workforce planning, community services, People & Culture, recruitment, customer service or another fast-paced people-focused environment, we’d love to hear from you.

What you’ll be doing

Working closely with our operational and People teams, and supporting one direct report, you’ll help coordinate the day-to-day delivery of Flavorite’s PALM Program, including:

• Recruitment & mobilisation: Coordinate PALM workforce planning and recruitment, working with internal teams, Labour Sending Units to ensure candidates meet Flavorite’s requirements and all PALM compliance obligations are met. Coordinate arrivals, onboarding and essential services setup, ensuring new PALM Team Members have a smooth and well-supported orientation
• Administration, Budgeting & Reporting: Maintain accurate records and complete required timely internal and government reporting. Contribute to PALM workforce planning and budgeting processes by providing insights, data, and operational needs to inform strategic decisions
• Pastoral (Wellbeing) Care:  Conduct regular group pastoral care/wellbeing check-ins with PALM Team Members in alignment with Government Deed obligations, ensuring worker wellbeing is actively monitored and supported.

• Accommodation Oversight: Regularly inspect and monitor worker accommodation to ensure it meets PALM & Flavorite standards and promptly action any maintenance or welfare issues. 

• Community Engagement: Continue to build relationships with local services and community organisations to support inclusion and connection.
• Healthcare Support: Assist PALM Team Members to access healthcare and understand Medicare, appointments and health insurance processes.

• Departure Planning: Prepare & deliver smooth end-of-season transitions, including travel arrangements, final payments, and repatriation coordination, in accordance with PALM Scheme requirements.
• Leadership Capability Building: Collaborate with People Leaders to develop strategies, tools, and skills that enable them to better train, support, and engage with PALM Team Members throughout their employment. 
• Continuous improvement: Champion a culture of continuous improvement by simplifying and streamlining PALM processes, using data and feedback to identify opportunities, improve the PALM experience, strengthen compliance and drive better outcomes for all.

What will help you thrive in this role?

We’re interested in what you can bring to the role – not whether you’ve done this exact job before.

You might be an experienced administrator or coordinator ready for your next step, or you may come from operations, recruitment, community services, workforce coordination, People & Culture or another role where you’ve become known as the person who keeps things moving.

You’ll ideally bring:

• Great communication skills and a genuine ability to connect with people from different backgrounds
• A collaborative approach and willingness to work across different teams, sites and communities
• A practical, solutions-focused approach – you enjoy figuring things out and getting things done
• Confidence managing multiple priorities and deadlines
• Strong administration, coordination and organisational skills
• Strong attention to detail and confidence maintaining accurate records
• Confidence using Microsoft Office and learning new systems
• Integrity, discretion and sound judgement
• A current driver’s licence, as regular travel to Katunga and Mansfield is part of the role
• A current National Police Check, or willingness to obtain one

Most importantly, you’ll enjoy working with people and contributing to a diverse, multicultural workplace.

Why Flavorite?

Flavorite is one of Australia’s leading fresh produce businesses, and behind our produce is a diverse team of people who bring different experiences, cultures and perspectives to work every day.

This role gives you the opportunity to combine your administration and coordination strengths with meaningful, people-focused work.

You’ll have variety, autonomy and the opportunity to build relationships across our sites and communities while helping shape a PALM Program that supports both our Team Members and our business.

If you’re organised, approachable, curious and love bringing people and processes together, we’d love to hear from you.

Previous PALM Program experience is not required. If you have the transferable skills and enthusiasm to learn, we encourage you to apply.

Our Perks & Benefits

•  Retail Perks: Save on hundreds of everyday items, including groceries, fuel, movie tickets, homewares, electronics and more through exclusive discounts.
• Wellness Discounts:  Access a variety of offers to support your physical, mental, and financial well-being, plus helpful resources on topics like budgeting, saving for your first home, and improving sleep.
• Lifestyle Benefits: Enjoy savings on health insurance, gym memberships, superannuation, and home loans, with easy access to our wellness resources and discounts.
• Fresh Produce Giveaways: Regular team giveaways of fresh produce at our farm sites
• Recognition & Rewards: We celebrate service anniversaries, special milestones, and team achievements with recognition and rewards.
• Community Involvement: Get involved in our volunteering initiatives and give back to our community.

We’re growing. That means you can too.

We’re expanding beyond 100 hectares in the next five years and we’re growing careers just as fast. Whether you’re upskilling, stepping up, or chasing new goals, we’re here to grow with you.

We’re Serious About Sustainability. 

With over 30 years of growing experience, we set ourselves apart by our flavour and sustainability through our greenhouse-grown produce and our investment in cutting-edge technology.

Equal Opportunity Employer

Flavorite is an Equal Opportunity Employer committed to providing a working environment that embraces and values diversity and inclusion.

Please note:

Applications will only be considered from candidates who have the right to work in Australia. We kindly request that recruitment agencies refrain from contacting us regarding this vacancy.