Front of House Team Member

Roman Pizzeria is looking for a friendly, energetic and customer-focused Front of House Staff Member to join our team.

About the Role

As a Front of House team member, you’ll be responsible for creating a welcoming experience for every customer, taking orders, serving food and drinks, maintaining a clean and organised dining area, and helping the team deliver great service during busy periods.

Key Responsibilities

• Welcome customers and provide friendly, attentive service
• Take customer orders accurately and process payments
• Serve pizzas, food and beverages efficiently
• Assist with takeaway and dine-in orders
• Maintain a clean, tidy and presentable front-of-house area
• Communicate effectively with kitchen and management staff
• Handle customer enquiries and requests professionally
• Follow food safety, hygiene and workplace procedures
• Support the team during busy service periods
• Contribute to a positive and enjoyable atmosphere for customers and staff

About You

We’re looking for someone who:

• Has a positive, friendly and approachable personality
• Enjoys working with people and providing great customer service
• Works well in a fast-paced team environment
• Has good communication and organisational skills
• Is reliable, punctual and well presented
• Can stay calm and focused when things get busy
• Has a genuine interest in hospitality and great food
• MUST be able to work;
• Wed & Thurs 4:45pm - 8:15pm
• Fri, Sat & Sun 11:45am - 8:45pm
• Previous hospitality experience is essential

What We Offer

• A fun and supportive team environment
• Training and opportunities to develop your hospitality skills
• Staff meals/benefits
• The opportunity to be part of a growing local pizzeria

We look forward to hearing from you!

Pay: $26.44 – $46.70 per hour

Work Location: In person