Learning Guide

• Casual position available – immediate start
• Support clients to achieve learning outcomes at our Pakenham site
• You must be fluent in either Hindi or Chinese languages to be considered
• Hourly rate is $39.40 + 12% super
• Other benefits include:
• Supportive environment and caring work culture with work/life balance
• Cultural Diversity
• Flare Employee Discounts Program
• Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging. 

*AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the role

We are seeking applications for multiple Learning Guide positions, to provide English learning support to newly arrived clients and existing students from Hindi to Chinese speaking backgrounds. You will provide learning support in digital essentials, pronunciation, and conversation to our Humanitarian Settlement clients at the Pakenham campus.

To be considered for this role, you will be able to address the following key selection criteria:

• At least two years' experience delivering information or training in formal and/or informal environments to clients from a CALD background
• Ability to speak either Hindi or Chinese language
• A current valid Working with Children Check (Employee) for Victoria
• Ability to be flexible and able to work in a variety of educational contexts : one-on -one, small or medium sized groups; formal or informal; and with a range of language abilities and people from different cultural backgrounds
• Candidates who speak Arabic will be preferred 
• Ability to think on one's feet is critical and able to keep a level head when busy
• Excellent interpersonal skills, including the ability to treat potential program participants with empathy and sensitivity in a medical environment, and to work with clients from a strengths-based approach
• Excellent communication and presentation skills
• Demonstrated capacity to respond flexibly to changing program requirements and individual client needs
• Excellent time management and organisational skills
• High level of professionalism appropriate to the requirements of the role
• Understanding of settlement issues and sound knowledge of services relevant to newly arrived communities
• Demonstrated ability to maintain good working relationships with a range of stakeholders
• Demonstrated capacity to work independently, be highly accountable, as well as being able to work collaboratively and cooperatively as part of a diverse team in a busy off-site environment
• Sound IT skills and confidence utilising digital resources
• Experience meeting strict program, regulations and standards requirements
• Demonstrated commitment to values of integrity, reliability, teamwork and professionalism consistent with the AMES Australia Vision and Mission

Applications for these positions will be accepted up to 6 PM on Friday, 28 August 2026 however interviews and selection processes may commence before the close date.

To apply for these positions please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act.  Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.