Medical Secretary

Location: Rouse Hill, NSW – Rouse Hill Town Centre, walking distance from Rouse Hill Metro Station
Employment Type: Casual, with potential conversion to a permanent position
Hours: Approximately 24 hours per week, across 3 days
Practice: Specialist Surgical Clinic

We are a growing specialist surgical practice, relocating from an established location to a brand-new clinic in Rouse Hill Town Centre, conveniently located within walking distance of Rouse Hill Metro Station.

We are looking for a friendly, organised and motivated Medical Secretary / Receptionist to join us as we establish and grow the new clinic.

As an early member of the team, you will have the opportunity to help shape how the clinic operates and contribute to building an efficient, patient-focused specialist practice.

You will work closely with two specialist doctors who are approachable, supportive and committed to providing excellent patient care.

Your responsibilities will include:

• Answering and managing incoming telephone calls

• Booking and managing patient appointments

• Welcoming patients and providing a warm, professional experience

• Collecting patient payments and processing transactions

• Maintaining accurate patient records

• Assisting with general clinic administration

• Preparing consultation rooms for clinics

• Assisting the doctors with day-to-day administrative requirements

• Helping develop efficient systems and processes as the new clinic grows

We are looking for someone who is:

• Friendly, approachable and professional

• Highly organised and reliable

• Proficient in common desktop applications, including Microsoft Office and Outlook

• Confident speaking with patients over the phone and in person

• Comfortable working independently and taking initiative

• Detail-oriented and able to multitask

• Willing to get involved in all aspects of establishing a new clinic

• Comfortable learning new systems and processes

We are looking for someone with at least 2 years of experience in an administrative role, preferably within a healthcare or medical setting.

Previous medical reception or medical administration experience will be highly regarded.

Experience with Xestro would be an advantage but is not essential.

What matters most is your reliability, communication skills, professionalism, attention to detail and willingness to learn.

Please submit your CV and a brief cover letter outlining your experience and availability.