Senior Property Manager

At Sydney Realty Group we think property management is due for a better way of working. That means taking the mundane off your desk — quote chasing, routines, weekend opens — and giving you room to do the work that moves a portfolio.

Three support staff sit behind every portfolio: a Leasing Officer on weekend inspections, ingoings and outgoings, a Customer Support Agent on maintenance and quotes for your approval, and a Routine Inspection Agent on every routine.

My name is Yanke, Managing Director. My father Dennis started this 20 years ago and it's stayed family-run ever since — team of 10, CBD office, still growing.

About the role

You'll manage a well-maintained portfolio of 200–225 properties across Glebe, Chippendale, the CBD, Darlinghurst and North Shore.

• Building and maintaining genuine relationships with your landlords and tenants

• Directing your support team across maintenance, routines, ingoings, outgoings and opens

• Handling lease renewals, rental reviews, bond management and compliance

• Managing arrears across your portfolio

• Resolving disputes and complaints from both sides of the ledger

• Representing us at NCAT when it comes up

• Weekly updates to landlords on property performance, rental income, maintenance and tenancy matters

• Weekly reports to landlords with properties currently on the market

• Weekly reporting to me on how your support team is tracking

What we can offer you

• Monday to Friday. No Saturdays

• One day working from home per week once you've passed probation

• Three dedicated support staff behind your portfolio

• MRI, Inspection Manager, FlickItOver and more — full training provided

• A CBD office, a team of 10, and direct access to the Director

• Room to grow as the rent roll grows, and a genuine say in how we do things

Who we're looking for

• 5+ years' experience as a Property Manager

• Class 2 Real Estate Licence (minimum)

• Strong working knowledge of the Residential Tenancies Act

• Confident handling conflict and holding a position with landlords, tenants and tradespeople

• A portion of our landlords and tenants communicate primarily in Mandarin, so bilingual Mandarin and English is an advantage — not essential

• Comfortable directing a support team and holding them to a standard

• High attention to detail with a proactive approach — you'd rather prevent the problem than manage it

• Open-minded about workflow changes and emerging technology

• Honest, straightforward, and a genuine team player

TL;DR

You've run a portfolio before and you're good at it. You'd rather lead a support team than do everything yourself. You're open to new systems and new technology, and you don't flinch when a process changes because we found a better way to do it.

Start date: late August, though I'm flexible for the right person.

If this sounds like the kind of team you want to be part of, I'd like to hear from you.

Send your CV to ••••@sydneyrealtygroup.com.au