Engagement Officer

Employment Type: Temporary Full Time up until June 2026 with potential for ongoing employment
Position Classification: Administration Officer Level 6
Remuneration: $86,896.63 - $88,951.42 per annum + Superannuation
Hours Per Week: 38
Requisition ID: REQ684174
Location: Newcastle
Applications Close: 31 August 2026 - 11:59pm


About the opportunity

NSW Health Pathology is seeking our next Engagement Officer to join the Fusion team on a temporary Full Time basis. 

At NSWHP, you’ll be part of a purpose-driven organisation that makes a real difference to patient care across New South Wales. We offer a supportive and collaborative team environment where people work together to deliver large-scale improvements to the health system. Through the Fusion Program, you’ll contribute to meaningful statewide transformation while building your skills, working with experienced professionals, and engaging with a diverse network of clinical stakeholders. Flexible working arrangements, opportunities for professional development, and the chance to be part of a major digital health initiative make this a rewarding place to grow your career.
 

An eligibility list will be generated from this recruitment for future opportunities. 


What you'll be doing

The Fusion Program is a comprehensive program of work that aims to standardise, streamline and integrate pathology services over the next four years. The Fusion Program is integrated into the Single Digital Patient Record (SDPR) Program. 

The Engagement Officer works in the Fusion Program by supporting and coordinating engagement activities with General Practice (GP) and Specialist customers of NSW Health Pathology, as part of the electronic reporting (eReporting) project that will contribute to the achievement of strategic and operational objectives. The Engagement Officer will undertake engagement activities with GP and Specialist customers of NSW Health Pathology in validation testing to ensure that pathology reports are able to be received by the various electronic practice management software’s that exist across NSW. 
Outside of validation testing for the eReporting project, the Engagement Officer will support the Fusion Program in preparing for future engagement activities by preparing data, information and undertaking follow up with stakeholders. 


What we can offer you 

• Financial Benefits - Generous salary packaging options and other fringe benefits 

• Work-life Balance - Up to 12 additional days off per year in addition to Annual Leave (for full-time employees)

• Professional Growth - Learning and development opportunities, including in-house training with RTO My Health Learning

• Health & Wellbeing - Fitness Passport gym discounts and Employee Assistance Program (EAP) for staff and families.

Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions: 

1. Demonstrated ability to perform administrative tasks, determine priorities, exercise independent judgment, discretion and initiative, prioritise work, meet deadlines, task allocation and achieve service/unit objectives.
2. Demonstrated experience in problem solving, conflict resolution, working within a team and risk management
3. High level of interpersonal, written and verbal communication skills
4. Demonstrated commitment to providing quality customer-focused service and applying quality improvement initiatives to workplace practices and procedures
5. Demonstrated ability to use a wide range of computer hardware, Microsoft software applications and electronic systems to complete work activities
6. Current Drivers licence, exemplary driving record and the capacity/willingness to travel and work at various NSWHP sites

More principles and policies are being established to support hiring managers identify AI formed responses. We may not progress applications if we don’t feel you have spoken to your own experiences and demonstrated your capabilities without AI assistance.


Information for applicants 

• NSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We value, and welcome all suitably qualified applicants regardless of age, background, disability, sexual orientation or gender identity.

• NSW Health Pathology is committed to providing accessibility and reasonable accommodations and ensuring our recruitment process is flexible, inclusive, and free from barriers, promoting equal opportunities for all to succeed. Please reach out if you need adjustments.

• NSW Health Pathology is committed to growing the Aboriginal workforce in public health. For Aboriginal candidates, support is available through the Stepping Up website 

• You must have valid working rights in Australia for the duration of the appointment to be eligible to apply.

• All workers must meet NSW Health’s vaccination and screening requirements before starting employment. See PD2026_004 for more detail. The preferred candidate may be required to undergo a functional assessment prior to appointment.

• An eligibility list may be created for similar vacancies in the future.

• We encourage applicants to submit responses that reflect their own experiences and perspectives. 

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
  3) For role related queries or questions contact Angela Keynes on Angela.Keynes@health.nsw.gov.au

 

To learn more about NSWHP please visit “Life at NSW Health Pathology” or connect with us on LinkedIn!