Medical Receptionist

This is your dream role! 

Full-Time Medical Receptionist  

Only applicants who submit a cover letter will be considered. 

Do you have a love of organisation and interacting with people?   Do you have a desire to continuously learn and improve? A curious mind and fun-loving nature? Nepean Speech and Occupational Therapy (NSPOT) would love to embrace and support you to becoming our next Client Care Team member extraordinaire! 

NSPOT is an established clinic that offers Speech Therapy and Occupational Therapy services to children in the greater Penrith area. 

Our Client Care Team are an integral part of our business and we have an opening for a Receptionist. You will support our other Client Care Team members in all tasks involved in running the front desk of our clinic. You will help us achieve our collective vision  in creating memorable client experiences. We want to help you become the best version of yourself in a fun and supportive environment. 

A snapshot of your role:  

• Greeting clients, welcoming, and directing them appropriately. 

• Organising therapists' schedules

• Answer, manage and redirect incoming telephone calls 

• Address and/or distribute incoming and outgoing mail 

• Banking, scanning, filing, stationery orders 

• Utilise medical practice software 

• Other ad hoc administrative tasks as required 

• Playing with and colouring in with clients 

What you will bring to us:

• Excellent time management and organisational skills· 

• Strong verbal and written communication skills 

• A flare for creativity  

• Courteous, effective and efficient customer service skills 

• Proficiency with Canva, MS Office – Word, Excel, Powerpoint 

• Working knowledge of Google docs 

• Excellent attention to detail 

• A proactive and curious mind 

• Evidence of COVID vaccination 

What you will get from us: 

• Full training and continuous support 

• A vibrant team, with excellent workplace culture, and a love of having fun. 

• Full time, 38 hrs. (We know you want to start the weekend, so let’s have an early mark on Fridays.) 

• Amazing team bonding activities 

• Cake and flowers on your birthday. 

Requirements: 

• Previous experience in a customer service role preferred

• Strong organisational and time management skills, with the ability to handle multiple tasks simultaneously. 

• Excellent communication and interpersonal skills, with a friendly and professional demeanor. 

This role sounds perfect, what do I do? 

Send a cover letter and resume to our Practice Manager Taylah Scott. Don’t forget to put in the subject line, “I’m your next Client Care Team Extraordinaire”. 

Contact Taylah Scott (******@nspot.com.au)