Business Development Officer/GP Liaison Officer

Ramsay Health Care is seeking a relationship-focused Business Development Officer / GP Liaison Officer to support the growth of our mental health services by strengthening referral pathways and building meaningful partnerships with healthcare providers. This role will focus on developing and maintaining strong relationships with psychiatrists, GPs, practice teams and key referrers, supporting improved communication, referral pathways and access to Ramsay’s mental health services, including inpatient programs and group therapy offerings.

What You’ll Do

Reporting to the Hospital CEO and working closely with the Business Development and Growth Team, you will play a key role in supporting local growth initiatives through proactive referrer engagement, relationship management and data-driven insights.

Key responsibilities include:

• Develop and deliver strategies to grow referrals through GP and psychiatrist engagement, networking and targeted business development activities.
• Build and maintain strong relationships with psychiatrists, GPs, practice managers and healthcare referrers across the local community.
• Promote referral pathways and support referrers to understand service offerings, admission processes and access requirements.
• Coordinate GP education sessions, practice visits, stakeholder meetings and service updates.
• Support psychiatrist engagement through site visits, relationship management and service briefings.
• Track referral activity, engagement outcomes, trends and opportunities through CRM systems and reporting.
• Partner with hospital executives, clinical teams, intake teams, marketing and national growth teams to deliver coordinated growth initiatives.
• Identify barriers to referral and opportunities to improve the referrer experience.

What You’ll Bring

You are a confident communicator and relationship builder who enjoys connecting with healthcare professionals and working collaboratively with hospital teams. You are proactive, organised and comfortable using data and CRM systems to support engagement and growth outcomes.

Key skills and experience include:

• 2–3 years’ experience in business development, healthcare liaison, sales, stakeholder engagement or a similar relationship-focused role.
• Demonstrated ability to build and maintain strong professional relationships across diverse stakeholder groups.
• Strong communication, influencing and networking skills, with confidence engaging medical professionals.
• Experience coordinating stakeholder events, education sessions or engagement activities.
• Strong organisational skills with the ability to manage competing priorities and work autonomously.
• Ability to interpret data, identify opportunities and support growth initiatives.
• Experience using CRM systems and Microsoft Office, with a focus on accurate reporting and data management.
• Understanding of GP referral pathways, private practice environments or mental health services is highly regarded.
• Tertiary qualifications in business, marketing, health administration or a related discipline are desirable but not essential.
• Current driver’s licence and willingness to travel within the local catchment.

What’s in it for You

At Ramsay, we support our people with benefits that help you grow, thrive and achieve balance, including:

• Grow your career through recognition programs, employee referral bonuses, scholarships, LinkedIn Learning and the Ramsay Leadership Academy.
• Save every day with Ramsay Rewards, offering exclusive discounts across retailers, travel, dining and lifestyle providers.
• Access health and wellbeing benefits, including discounted private health cover, allied health services and 24/7 confidential counselling support.
• Enjoy flexibility through flexible rostering options, leave benefits and wellbeing initiatives.
• Increase your take-home pay through salary packaging, novated leasing and lifestyle discounts.

About Ramsay Health Care

Founded in 1964, Ramsay Health Care is Australia’s largest private hospital operator and a recognised global leader in healthcare delivery. Across the country, we operate 76 hospitals and 12 surgical centres, caring for more than 1.1 million patients each year with the support of over 30,000 dedicated professionals. Guided by our ethos, “People Caring for People,” we are committed to delivering exceptional patient care, building meaningful relationships, and driving continuous improvement and sustainable growth. In addition to our hospital network, Ramsay operates a growing community pharmacy network of more than 35 locations. Through our culture, The Ramsay Way, we place our people at the centre of everything we do - fostering collaboration, empowering teams, and achieving outstanding outcomes for patients and communities.

To Apply

Please submit your CV outlining your experience and skills relevant to this opportunity. Applications close Friday 28th August 2026.

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.