Senior Manager - Documentation Services

Senior Manager – Clinical Documentation Services

Digital Applications & Architecture | Monash Health

Lead the future of digital healthcare documentation at one of Australia's largest and most innovative health services.

About The Role

As the Senior Manager – Clinical Documentation Services, you will be responsible for the operational, technical and people leadership of Monash Health's clinical documentation function within the EMR. You will oversee the delivery, optimisation and lifecycle management of documentation solutions that support clinicians across the organisation while ensuring alignment with contemporary clinical practice, governance requirements and strategic EMR priorities.

You will:

• Lead the day-to-day operation of EMR Documentation Services.
• Drive service excellence, optimisation and continuous improvement initiatives.
• Oversee the design, build, testing and deployment of clinical documentation workflows within Oracle EMR.
• Lead and develop a team of approximately 11 Application Specialists.
• Support major EMR upgrades and digital transformation programs.
• Partner with clinicians, operational leaders and executive stakeholders to ensure documentation solutions meet real-world clinical needs.
• Ensure compliance with governance, cybersecurity, quality and safety requirements

What We're Looking For

You are a proven digital health leader with a passion for improving clinical workflows through technology.

You will bring:

• Significant experience within hospital and EMR environments.
• Demonstrated experience delivering and supporting EMR workflows.
• Strong leadership skills with experience managing, mentoring and developing large teams.
• The ability to influence and engage stakeholders across clinical, operational and executive levels.
• Strong strategic thinking, communication and relationship management capabilities.
• Relevant tertiary qualifications in Information Technology, Health Informatics, Health Information Management, Computer Science or a related discipline.

Experience in healthcare or digital health is highly regarded.

Desirable qualifications include postgraduate studies and industry certifications such as ITIL, Prince2, PMP, CHIA, TOGAF or SAFe.

 Why join Monash Health?

This is more than a digital role—it's your chance to transform healthcare at scale. Working at the intersection of clinical care, technology and innovation, you'll help create smarter digital solutions that improve patient outcomes and support the clinicians who deliver them every day

At Monash Health, you will:

• Lead a state-wide service with real impact
• Work within a values-driven, purpose-led organisation
• Be part of a connected network of clinical, academic and system leaders
• Help drive innovation, inclusion and better health outcomes

We also offer:

• The opportunity to make a real impact on patient experience
• A supportive, collaborative team environment
• Ongoing learning and development opportunities
• The chance to be part of Victoria’s largest public health service

For a confidential discussion and to explore this opportunity further, please reach out to Robert Dashwood  by email- ***************@monashhealth.org

To view the Position Description, click the link below

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.  

If you're passionate about helping clinicians embrace digital innovation and want to influence the future of healthcare at scale, we'd love to hear from you.

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 7th August 2026