HR Officer - Engagement & Generalist

ARC Disability is a community-based organisation with a long history in the Cairns and Far North, supporting children and adults who have a disability, their families and support networks.

Role Summary:

• Full Time, 38hrs per Week
• S.C.H.A.D.S. Industry Award – Level 3
• Be part of a committed and supportive team of professionals
• Inclusive workplace environment
• Earlville office location with free onsite parking
• Reporting to the HR Manager

If you're an experienced HR professional, or someone looking to further develop their career in Human Resources, and you value building positive workplace relationships and supporting employees to succeed, this could be the perfect opportunity for you. An understanding of, or passion for, the disability and community services sector would be highly regarded.

This diverse and rewarding role combines Human Resources, Workforce Planning, Employee Engagement, and Rehabilitation and Return to Work responsibilities. Working closely with the HR Manager, you will play an important role in supporting our people, strengthening workforce capability, and contributing to a positive and engaged workplace culture.

You will support a range of HR functions including recruitment, onboarding, employee relations, workforce planning initiatives, employee engagement activities, performance management support, and HR administration. You will also coordinate workplace rehabilitation and return-to-work programs, ensuring employees receive appropriate support following workplace injuries and that legislative obligations are met.

At ARC, we do HR differently. We believe in investing in our people, not just when challenges arise, but throughout their employment journey. Our HR team is focused on building trust, offering practical support, and creating a workplace where employees feel valued and empowered to perform at their best.

This is the HR team you want to be part of. We are proud of the culture we have built over the last 50 years and the positive impact we continue to have across our organisation and community. This could be your opportunity to join our dynamic and supportive team.

What's on offer?

• Professional development opportunities
• Salary sacrificing benefits
• Flexible working arrangements
• Free Employee Assistance Program
• Access to the Fitness Passport Program
• Supportive and collaborative team environment
• Opportunity to contribute to meaningful workforce initiatives
• Remuneration in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010, aligned to experience and qualifications
• Opportunity to undertake ethical, person-centred human resources practices in an organisation that genuinely invests in its people

Is this you?
The primary focus of this role is supporting workforce planning, employee engagement, and human resources initiatives that contribute to organisational growth, workforce sustainability, and positive employee experiences.

You will assist with workforce research, labour market analysis, workforce planning activities, skills gap identification, supported employment opportunities, student placements, and employee engagement programs. You will also support recruitment, onboarding, performance management processes, policy implementation, and general HR operations.

An important component of the role involves coordinating rehabilitation and return-to-work programs for employees following workplace injury. You will work closely with employees, managers, medical practitioners, rehabilitation providers and insurers to facilitate positive rehabilitation outcomes while ensuring compliance with legislative requirements.

To be successful in this role, you will demonstrate:

• Previous experience in Human Resources, Recruitment, Workforce Planning, Rehabilitation, Return to Work or a related field
• Knowledge of Fair Work, National Employment Standards, Industrial Relations and Award interpretation
• Understanding of workers' compensation, injury management and rehabilitation processes
• Strong communication, stakeholder engagement and relationship-building skills
• Experience handling sensitive and confidential employee information
• Knowledge of HR functions including recruitment, onboarding, employee engagement, workforce development, training and performance management
• Strong organisational, administrative and reporting skills
• High level of integrity, professionalism and discretion
• Ability to work independently and as part of a collaborative team
• Commitment to continuous improvement and positive workplace culture

Mandatory Requirements

• Working with Children Card (Blue Card) or Exemption
• NDIS Worker Screening Clearance (Yellow Card) or Exemption
• Right to Work in Australia
• Current Queensland Driver Licence
• Registered motor vehicle with comprehensive insurance
• Prepared to undertake pre-employment drug and alcohol testing
• Prepared to sign and abide by the Organisational Code of Conduct
• Commitment to the Vision and Values of ARC Disability Services
• RRTW Accreditation or equivalent injury management qualification (or willingness to obtain)

Highly Regarded

• Experience within the disability, community services, health or not-for-profit sector
• Experience coordinating rehabilitation and return-to-work programs
• First Aid and CPR Certification
• Experience interpreting the SCHADS Award

Join an organisation where people matter, culture matters, and the work you do makes a genuine difference every day.

Our Hiring Process:
We value diversity and encourage candidates to be themselves, so simply click ‘APPLY’ with your resume and cover letter introducing yourself. 
We also like it when applicants come into the office to introduce themselves, and this could certainly be an advantage to you – come and say hi to the HR team 480 Mulgrave Road, Earlville,4869. Applications close 21/08/2026 at 10:00am, or sooner if successfully filled, with a view for the position to start as soon as possible.
Additional information

• Full Time, 38 Hours per week
• SCHADS Level 3
• Workforce Planning, Employee Engagement & Rehabilitation Focus