Parts Advisor

Discover the opportunities at Bundoora BMW

Bundoora BMW is proudly part of Autosports Group (ASG), a large, listed retail automotive group representing the world’s most prestigious and luxury automotive brands. With over 3000 employees across 95 dealerships across Australia and New Zealand, ASG continues to grow and set industry benchmarks.

Due to ongoing expansion, we are seeking experienced Senior Parts Interpreters to join our dynamic team at Bundoora BMW. This role also presents an exciting opportunity to mentor and train new Parts Interpreters, playing a key part in developing the next generation of talent in the automotive industry.

Why join ASG?

• Fast-growing business with new sites and acquisitions - endless possibilities for your own career growth
• Extensive training provided - internal, external, and OEM
• Paid Parental Leave
• Discounted Health Insurance
• Access to an Employee Assistance Program (EAP)
• Family and Friends Referral Program
• We also own Molinari Coffee - enjoy great coffee at work for free!
• Team activities and BBQs
• Diversity and Inclusion Council

In this role, you will:

• Interpret, quote, and sell parts to customers with a focus on delivering maximum customer satisfaction and retention
• Maintain customer records and keep them informed on order status and delivery expectations
• Manage the parts counter, supplying technicians with required parts
• Apply best practice purchasing and selling processes to maximise business profitability
• Provide daily updates to service advisors on back-ordered parts and early arrivals ready to be fitted
• Support, guide, and train new Parts Interpreters, fostering their growth and development within the automotive industry

To be considered for this role, you will have:

• Relevant trade qualifications
• Confident communication skills-over the phone, in person, and in writing
• Excellent customer service skills, with the ability to upsell and solve problems for both internal and external customers
• Strong IT skills and attention to detail
• The ability to work effectively as part of a team
• A current Driver’s Licence

If you’re ready to take the next step in your career and help shape the future of automotive parts interpreting, we encourage you to apply!