Customer Service Representative

Battery World is a nationally recognised brand with over 110 stores around the country and growing. We are driven by the passion of our customers, and pride ourselves on being the local battery experts in the auto, 4X4, camping, outdoor and home categories.

Battery World Hervey Bay are looking for a personable, hard-working individual to join our small, tight-knit team of professionals.

No worries if you don't have a background in retail or battery sales— if you have the right attitude, are great with people, and are eager to learn the ropes, we're happy to train the right candidate.

Casual Position Available - 15 Hours per week, plus additional hours where required.

Why work for Battery World Hervey Bay?

• Excellent career growth potential and development opportunities

• Great team with a work culture that champions the well-being and support of our colleagues 

• Team-based sales targets and incentives with bonuses to reward and recognise exceptional work 

• Rotating Saturdays with penalty rates and early close 

Duties and responsibilities: 

• Answers calls and enquiries 

• Helping customers with battery-related enquiries 

• Testing and fitting batteries, requiring the ability to regularly handle & carry loads up to 20 - 30 kilos

• Keeping the store stocked, presentable and clean

• Stock takes and inventory/cash handling management 

• Opening and closing of the premises when required

• Team-led KPI and sales targets

• Roadside Battery Fitting

The ideal candidate:

• Has a passion for 4WDing, camping, or boating and can use this first-hand knowledge to assist clients 

• Excellent verbal communication and customer service skills with the ability to build and maintain relationships with existing and emerging customers

• A current Australian Driver's licence - Mandatory

• Punctual, reliable and flexible — we are a small team, and need somebody who will turn up when scheduled and when extra shifts become available

We welcome your interest in joining our dynamic team.  Please click the 'Apply with SEEK' button above and attach your resume with a cover letter outlining your suitability for the role. 

We look forward to hearing from you!