Sales Advisor - Inbound

You’ll love this role if you like knowing what your day looks like and what good performance actually means.

Here, customers have dialled in directly to speak to you, so you're starting quotes from the beginning. You’ll follow a clear script, explain pricing in plain language and guide them to a confident decision. It’s structured and target driven, but you’re never left guessing.

Training is paid, coaching is regular and feedback is consistent. You build confidence week by week, earn bonuses for strong results and help real people feel clear and confident about their cover.

What You’ll Be Doing

A full-time role in-office at ChermsideTake inbound calls from customers, helping them understand and choose the right coverFollow scripts and call flows while learning how to guide real conversations confidentlyRead and interpret policy information in real time, explaining cover and costs clearlyWork towards sales and performance targets while building strong sales habitsWork across multiple systems at once, including online quoting toolsReceive regular coaching and feedback, and use it to build confidence and capability over time

What Great Looks Like

Comfortable working with clear structure and expectations, and you grow into them quicklyEnjoy working toward goals and seeing your progress over timeGet more confident using systems as you learn the roleCare about getting customer details right and take pride in accuracyStay steady when calls are challenging and learn how to reset for the next oneTake feedback on board and use it to keep improvingAim to do the right thing by customers while building your confidence

If you can see yourself growing into this, you’ll likely love it here.

What You’ll Get

Set start and finish times so you can plan life outside work22 days annual leave, plus volunteer leave and yearly salary reviewsPaid training at the start and ongoing coaching to strengthen your negotiation capabilityClear pathways into specialist claims roles and leadership opportunitiesA team environment where people back each other and keep things realFree skin checks, flu jabs and financial wellbeing sessionsDiscounted Youi insurance and gym access through Fitness PassportEnd-of-trip facilities and casual dress codeParking arrangements available

Ready?

Hit Apply and we'll circle back.

Why Youi

We’re here to make insurance more human. That means really getting to know our customers, and it means backing our people to grow, not just get through the day. Here, your work has impact, your effort gets noticed, and your career can be shaped around who you are.

It's work that’s a bit more you-shaped.