Service Manager - Supported Independent Living Opportunity

About the role:

Foundations Care is looking for a highly motivated and supportive Manager to join our Semi- Independent Living Service (SILs) program in Bundaberg Qld.

The Service Manager will assist a dedicated team of youth workers to support young people to live independently in their place of residence.

The Service Manager is responsible for supporting staff through role modelling, coaching, and supervision, to ensure there are planned, measurable, and meaningful outcomes for the young people placed in the program empowering them to build and facilitate upon family, community, and cultural connections.

This role directly supports the day-to-day routine of young people, providing quality, safe care and guidance within a Supported Independent Living Service Framework, Outreach and Respite programs.

This role will

• Lead and model for staff, effective trauma informed practice that enables young people to grow their self-reliance, and independence.

•Make linkages and build relationships and referral pathways to maintain or create a range of local supports for young people that facilitates them living the life of their choosing in their own community.

•Positively influence and contribute to a service and team culture that focusses on meeting the Young People's goals using evidence informed practice.

•Provide Provision of Support to the Young People including development of activity plans, implementation of the earning or learning program and ensuring all young people are actively engaged, safe and that their well-being needs are met.

•Ensure compliance against the Child Safety Standards through the provision of adequate, professional shift reports, accurate incident management recording and reporting particularly critical incidents to Child Safety in line with policy and procedures and input into the development/review of the program area's Practice Manual and Licensing process as required.

• Provide practice supervision for staff who are providing direct support to young people.

• Provision and management of resources relative to the program area including petty cash, menu plans, resources, assets, and vehicle.

•Participate in regular supervision, consultation, team meetings are reflective practice when needed - Manage workforce planning - rostering of staff, recruiting and inducting new team members.

You will require

• A minimum Cert IV Child, Youth & Family Intervention (Residential Care) or hold another recognised qualification in Community, Youth Work or Human Services or relevant diploma/ tertiary qualification.

• Significant practice experience in a relevant field and welcome the opportunity to combine practice, leadership, and management skills.

• Child   Protection, Youth Services or , Youth, and/or Family service knowledge/experience.

• Cultural competency and commitment to cultural statement and principles

• Leadership skills including staff management, staff learning and development, staff performance, and review.

About you:

• Demonstrated experience in developing and building positive rapport with a range of stakeholders, including community members, young people, carers, fellow staff.  

• Experience in working with indigenous communities and culturally diverse people and communities. 

• Understanding or direct experience in child protection or similar industry  

• Knowledge of complex trauma, neglect and other factors related to why children and young people are placed in out of home care.  Passion for helping Young People and driving positive outcomes

• Knowledge and experience working with young people with cognitive, social, developmental; and behavioural needs.

• Experience in the engagement, assessment and intervention with young people and relevant stakeholders

• Demonstrated commitment to achieving positive outcomes for young people using a valuing and strengths-based approach.

• Excellent oral and written communication skills, including debriefing, conflict resolution, negotiation, mediation, public speaking, promotional communication and reporting writing.

Please note appointment to this role is subject to obtaining the following compulsory screening checks:

• Working with Children Check – Blue Card

• Child Safety Screening Checks

• National Police Check

What we can offer you

At Foundations Care you’ll be able to access a range of benefits:

• Salary Packaging

• Flexible working and family friendly environment

• Professional supervision and support

• Employee Assistance Program

Enquiries - If you are experiencing technical difficulties or require any further information about the role, please contact our recruitment at ••••@csg.ngo 

How to apply:

Please click APPLY NOW and include in your application a copy of your resume and a cover letter addressing your suitability for the role.

Foundations Care is an Equal Opportunity Employer and we encourage applications from First Nations people and people from culturally diverse backgrounds to apply.

Shortlisting for this position will commence immediately and the position may close earlier than stated if a suitable candidate has been found in that time. 

We thank you in advance for your time, only shortlisted applicants will be contacted.