Receptionist

About the role

We are seeking a professional and welcoming Receptionist to join the team at Tusmore House medical practice in Tusmore, SA 5065. This is a full-time position that plays a crucial role in creating a positive first impression for our patients and ensuring the smooth operation of our clinic. As the first point of contact, you will be the face of our practice, responsible for greeting patients, managing appointments, and coordinating administrative functions that keep our medical services running efficiently.

Key responsibilities

• Greeting patients upon arrival and creating a welcoming, professional environment

• Managing the reception desk and answering telephone enquiries in a courteous and efficient manner

• Scheduling and confirming patient appointments using practice management systems

• Maintaining accurate patient records and ensuring confidentiality in accordance with healthcare regulations

• Processing patient registrations and updating personal information as required

• Collecting payments and processing invoices in a professional manner

• Coordinating with medical staff to ensure smooth patient flow throughout the practice

• Handling correspondence and managing general administrative tasks

What we're looking for

• Previous experience working as a receptionist, ideally within a medical or healthcare setting

• Strong organisational and time management skills with the ability to prioritise multiple tasks

• Excellent communication skills, both verbal and written, with a professional telephone manner

• Proficiency in using computer systems and medical software; experience with practice management systems is advantageous, eg Xestro and Gentu

• A friendly, calm and patient demeanour with the ability to handle patient enquiries professionally

• Knowledge of healthcare administration practices and patient confidentiality requirements

• Attention to detail and accuracy when managing records and appointments

• The ability to work independently and as part of a supportive team

• Flexibility and reliability in meeting the practice's operational needs

What we offer

• A full-time position (would also consider 4 days per week) with a supportive and professional healthcare team

• The opportunity to make a positive impact on patients' experiences within our practice

• Professional development and training to enhance your skills in medical administration

• A collaborative working environment that values your contribution

• Competitive remuneration commensurate with experience

About us

Tusmore House medical practice is committed to delivering high-quality, patient-centred care in a welcoming and professional environment. We pride ourselves on maintaining strong relationships with our patients and providing accessible healthcare services. Our practice values professionalism, compassion, and excellence in all that we do, and we seek team members who share these values and are dedicated to supporting our patients' wellbeing.

Apply now

If you believe you are the ideal candidate for this Medical Receptionist role, we would like to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience and why you would be an excellent fit for our practice.