Supervisor

About the role

This position will act as a mediator between workshop staff and management. Reporting to the Service Manager to provide direction and support to workshop staff to assist with achieving set goals and targets.

Key responsibilities

• Ensure sufficient risk and task analyses are completed to carry work out safely both onsite and within the workshop

• Monitor activities conducted to identify any significant hazards

• Report all injuries or near misses to the Service Manager as soon as possible following the event

• Ensure protective clothing and safety equipment provided is always worn as appropriate to the current working situation and is in good working order

• Oversee workshop staff and ensure company procedures are followed

• Review disassembly reports to ensure completeness and that required parts are specified including measurement of materials required

• Ensure job numbers and timesheets are completed accurately and on time

• Notify service manager of additional work needed or any delays in expected completion as soon as they become known

• Oversee site staff and ensure work is performed as per current schedule of works and company procedures are followed

• Ensure site documentation and commissioning reports are completed

About you

• Current fitter and turner trade certificate with 5 years post trade experience preferably within the pump maintenance and repair environment

• Work well under pressure

• Able to handle conflict and address differences of opinion

• Knowledge and experience with a variety of pumps and water industry equipment

• Current MR truck license

• Current Forklift license

• Set an example of superior customer service behavior for all service personnel, maintaining positive relationships with customers, employees, and contractors

• Be prompt and available for flexible scheduling

• Focus on quality

• Strong focus on teamwork and communication