Sales Support / Office Allrounder

The Opportunity

Imtrade CropScience is a privately-owned R&D chemical manufacturer specialising in agricultural chemicals based in Kwinana Beach.

A position in the sales support team has recently opened for a candidate who wishes to participate broadly and deeply in company operations.

The ideal candidate will have experience in accounting / customer service / marketing / PA & general office duties. So if you have all or some of these attributes, please APPLY NOW.

The role centres on delivering an exceptional customer experience requiring methodical attention to detail and a willingness to go above and beyond for customers.

Full on the job training will be provided.

Key Responsibilities

• Process orders received from customers into Sybiz.

• Keep customers informed about the progress of their orders and expected dispatch dates.

• Respond to inquiries from customers about progress and status of orders

• Liaise with customer and warehouses to efficiently organise transport of the product when ready.

• Phone calls inbound and outbound

• Building and maintaining strong relationships with customers over the phone.

• Assisting with administrative functions.

• Ad hoc office duties

• Assisting the National Sales Manager with data input & report generation.

• Assisting with ad hoc Marketing & Design requirements

Desired Skills

• A highly developed attention to detail is a must.

• Intermediate level of Microsoft office capability, in particular excel.

• Prior experience in Administration.

• Current C Class drivers licence.

• Prioritisation capabilities and organisational skills.

• Work well within a team and have a can do attitude.

• An ability to focus on customer service excellence over the phone.

• Agricultural knowledge advantageous but not essential.

• Experience in Sybiz Vision advantageous but not essential.

• Experience with Adobe Photoshop and Illustrator advantageous