Location Manager

Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team. We put people first, drive change and strive to win together. If you share these values, then Hertz is the place for you to achieve your career goals.

To continue our success in the future of car rental, we’re looking for customer focused, high performing Location Manager to join our exceptional team and grow your career!

What is this role all about?

You will be responsible for the overall management of the retail, financial and operational performance of our busy Artarmon branch. As part of the Hertz leadership team, you will analyse and constantly improve financial performance through capturing all growth opportunities and maintaining low cost levels. In this hands-on role you will:

• Drive achievement of revenue growth, productivity & utilisation targets

• Manage, develop and motivate a successful team

• Successfully navigate the seasonal peaks of winter ski season and summer leisure tourism

• Develop & maintain key customer relationships through exceptional service quality

• Plan and manage fleet to meet targets and budgets

• Deliver continuous improvement of service quality and customer experience

What do we need from you?

With previous leadership and staff management experience, our ideal candidate will possess:

• Proven experience in budget management, process improvement & planning

• Outstanding communication skills with the ability to motivate & inspire success

• Relationships management skills with a strong customer focus

• Solution focused, with effective decision making and analytical skills

• The ability to adapt to operational peaks and troughs and stay calm under pressure

• Experience in rental cars, tourism or sales preferred

• Knowledge of Cars+ application or similar rental car programme, Oracle and Dayforce preferred

What do you get?   

In return for your hard work and dedication, you will be rewarded with:

• A supportive team environment

• Excellent organisational culture

• Great staff discounts

• Competitive salary package includes bonus & company car

• Opportunities for learning and development

This role is a great opportunity for experienced managers who have strong communication and time management skills, display outstanding leadership and organisational skills and have a natural ability to motivate and develop a high performing team. Having a track record in deploying process improvement methodology is desirable.