Clinical Support Officer (AO3) Cardio-thoracic ICU

• Integral unit support role in high-acuity ICU environment

• Work alongside specialist cardiothoracic clinical teams

• Drive coordination, data integrity & workforce efficiency
   

Coordinate, manage and streamline ICU operations by delivering vital admin, rostering and data support in a critical care setting.
 

Employment Type: Permanent Full Time
Position Classification: Administration Clinical Support Officer Level 3
Remuneration: $ 73,915.11- $ 76,218.80 per annum
Hours Per Week: 38
Location: Westmead Hospital
 

Where you'll be working
You’ll be based at Westmead Hospital within the Cardio-Thoracic ICU – a fast-paced, highly specialised critical care environment where precision, teamwork and responsiveness directly support lifesaving care.

You’ll join a collaborative multidisciplinary team committed to excellence in patient outcomes, continuous improvement, and delivering safe, high-quality care in one of NSW’s leading tertiary hospitals.

Our culture is built on:

• Patient-centred care and continuous quality improvement

• Strong collaboration across nursing, medical and allied health teams

• A supportive, high-performance environment where every role matters

• Commitment to safety, accountability and professional growth

• Respectful, inclusive and team-focused practice

What you'll be doing 
As a Clinical Support Officer in the Cardio-Thoracic ICU, you will provide essential administrative and operational support to the Nursing Unit Manager and broader clinical team, ensuring smooth and efficient unit function.

• Coordinate and maintain accurate data entry across HR, finance, rostering, payroll and clinical systems

• Support workforce operations including rostering updates, recruitment administration and leave processing

• Monitor compliance requirements such as staff registrations and escalate expiries as required

• Assist with patient-related documentation, reporting and administrative coordination to support care delivery

•  Provide high-level administrative support for meetings, quality activities, incident reporting and unit operations

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria: 

1. Holds or is willing to undertake a Certificate III in Health Administration or equivalent.

2. Ability to undertake a diverse range of administrative tasks as an effective member of a team in a high pressure, high volume work environment.

3. Demonstrated excellent interpersonal skills and problem solving ability.

4. Demonstrated superior organisational skills and experience in office administration, preferably in a health care environment.

5. Ability to work independently and within the multidisciplinary environment.

6.  Computer literate, Data entry and Roster management 

Requisition ID: REQ684802
Applications Close: 30th August 2026

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