Deco Lounge - Food & Beverage Expert

The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart’s waterfront and the city’s top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.  

The Opportunity 

We are seeking vibrant and committed hospitality professionals to join our Deco Lounge team. As a Food & Beverage Expert, you will play a key role in delivering warm, personalised service across breakfast, all-day lounge dining, and beverage experiences. You will be responsible for hosting and engaging with guests, taking food and beverage orders, delivering service with confidence and care, and sharing your knowledge of our menu offerings to create memorable guest experiences. You will also support the opening and closing of the outlet and ensure accurate billing to conclude each service seamlessly.

Key Accountabilities 

• Deliver seamless, personalised guest experiences across Front Desk and Service Experience functions 
• Manage guest arrivals and departures, including check-ins, check-outs, room allocations, and billing 
• Handle guest enquiries via phone with professionalism, warmth, and efficiency 
• Take reservations when required, ensuring accuracy and a personalised approach 
• Coordinate guest requests and liaise with internal departments to ensure an effortless stay 
• Anticipate guest needs, confidently upsell rooms and hotel experiences, and maximise revenue opportunities 
• Resolve guest concerns with discretion, empathy, and a solutions-focused approach 
• Bring the story of the hotel and Hobart to life through engaging, thoughtful guest interactions 
• Maintain accuracy in administrative tasks, including payments and room key management 
• Uphold the highest standards of service excellence in every interaction 

Profile

• Minimum 2 years’ experience in a similar Food & Beverage role within a hospitality environment 
• Genuine interest in and knowledge of coffee, tea, cocktails, wine, and food 
• Experience in sequence of service and premium dining or lounge service delivery 
• Experience using POS ordering systems 
• Passion for creating engaging guest experiences through product knowledge and personalised service 
• Strong work ethic with a commitment to exceptional guest service 
• Excellent communication skills with strong attention to detail 
• Valid Responsible Service of Alcohol (RSA) Certificate 
• Full working rights in Australia 
• Availability to work a rotating roster across early mornings, days, evenings, weekends, and public holidays

Rewards for work, benefits for your lifestyle

• Join a supportive, progressive, and highly experienced team 
• Be part of something truly unique within The Tasman experience 
• Access generous benefits and discounts for yourself, family, and friends across over 10000+ Marriott properties worldwide 
• Extensive career development, learning, and growth opportunities 
• Wellbeing programs and initiatives designed to support you personally and professionally 
• Enjoy a relaxed lifestyle with easy access to world-class events and experiences across Tasmania

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.