Dental Receptionist

Dental Receptionist | Full-Time
DB Dental Spearwood
Looking for more than just a reception role?
If you're an experienced Dental Receptionist who loves delivering exceptional patient experiences and enjoys being a key part of a high-performing team, this could be the opportunity you've been waiting for.DB Dental Spearwood, part of the National Dental Care network, is seeking a confident, professional and motivated Full-Time Dental Receptionist to join our thriving practice.This role is ideal for an experienced dental professional who is looking to take the next step in their career, with future progression opportunities into a 2IC (Second-in-Charge) position for the right candidate.
Why You'll Love Working With UsAt National Dental Care, we're passionate about creating an environment where our people can thrive.As one of Australia's largest dental care providers, we offer the stability of a national organisation while maintaining the supportive culture of a local practice. You'll join a friendly and experienced team who genuinely enjoy working together and are committed to delivering outstanding patient care.With access to industry-leading technology, ongoing professional development, and clear career pathways, you'll have the opportunity to build a rewarding long-term career with us.
About the RoleAs the face of our practice, you'll be responsible for creating a welcoming and seamless experience for every patient.
Your day will include:Managing patient appointments and treatment schedulesHandling enquiries and providing exceptional customer serviceProcessing accounts, payments and health fund claimsCoordinating patient treatment plans and follow-up careSupporting clinicians and the wider practice teamAssisting with the smooth day-to-day operations of the practiceProviding chairside support when required
This role offers variety, responsibility, and the opportunity to become an integral part of the leadership team as the practice continues to grow.
About YouWe're looking for an experienced dental professional with strong reception and clinical knowledge who is ready to make a real impact.
Essential RequirementsMinimum 2 years' experience as a Dental Receptionist in a dental practicePrevious Dental Assisting experience is essentialExperience using Dental4Windows (D4W)Strong understanding of dental terminology, treatment workflows and patient managementExcellent communication and customer service skillsHigh level of computer literacy and administration skillsAbility to multitask and remain calm and organised in a busy environment
You'll BePatient-focused and passionate about delivering exceptional serviceA natural relationship builder with a warm and professional mannerHighly organised with excellent attention to detailProactive, reliable and accountableA positive team player who enjoys supporting both patients and colleaguesMotivated to grow professionally and take on additional responsibilities
Career Growth OpportunityThis is more than a reception role.For the right candidate, there is a genuine opportunity to develop into a 2IC (Second-in-Charge) position, supporting practice leadership, mentoring team members, and helping drive the continued success of the practice.If you're looking for a role where your experience is recognised and your career progression is encouraged, we'd love to hear from you.
What We OfferCompetitive remuneration packageCareer progression opportunities, including a pathway to a 2IC roleOngoing training and professional developmentSupportive leadership and mentoringModern facilities and state-of-the-art technologyAccess to a national network of dental professionalsEmployee benefits and recognition programsA positive, collaborative and fun team cultureOpportunities to participate in community and charitable initiatives
Ready to Take the Next Step?If you're an experienced Dental Receptionist with Dental Assisting experience and are looking for a long-term career opportunity with room to grow, we would love to hear from you.
Apply now and join the team at DB Dental Spearwood, where your experience, ambition and passion for patient care will be truly valued.