Change & Communications Manager

Ready to leave a lasting impact on Australia’s health industry?

Join HAMBS, a leading provider of software and information technology solutions to the private health insurance sector for over 30 years. Our dedicated team spans across Adelaide and Sydney, collaborating with over 60% of Australia’s private health funds, empowering them to deliver innovative and competitive services to their valued members. At HAMBS, “work” is a vibrant experience. Our culture is driven by values that define us as United, Good Humans, Brave, and Awesome.

For more information about HAMBS and to explore our current career opportunities, visit: https://jobs.swagapp.com/organisations/hamb-systems

About the Role

We are seeking a Change & Communications Manager to join our Adelaide team. In this role, you will lead meaningful and people centric organisational change and communication strategies to support organisational transformation and cultural change.  This role will define, plan, lead and deliver change cand communication activities at an enterprise level and across transformation programs of work.

Responsibilities:

• Lead meaningful and people centric organisational change and communication strategies to support organisational transformation and cultural change.
• Ensure internal and external stakeholders are informed, engaged and supported for successful transformation adaptation.
• Provide training framework and coaching for leadership to lead and embed change.
• Support delivery of integrated Target Operating Model and Culture strategy and roadmap.
• Provide uplift in change capability and strategic direction for program Transition Team.
• Support design, delivery and implementation internal transition framework for transformational programs of work.
• Evaluate, create and manage business and user readiness and acceptance plans and activities, ensuring gaps in readiness and resistance are supported and managed.
• Partner with the People and Culture Team to support cultural change, organisational design and definition of roles and responsibilities as a result of change initiatives.
• Identify, map, and manage relationships with key stakeholders, ensuring clear, timely, and effective communication.
• Build strong relationships with all key stakeholders, facilitating open communication and resolving conflict as required.
• Foster a strong collaboration culture across internal and external teams to ensure program success.

Qualifications:

• Minimum 4 years in a similar role with experience in large scale technological and organisational change.
• Relevant degree in business, behavioural sciences or other relevant degree.
• Change management certification (essential).
• Knowledge of people and culture best practice, workplace legislation, EEO, Occupational Health and Safety legislation.
• Demonstrated experience in strategic communications, public relations, or corporate affairs
• Proven organisational development capability.
• High level understanding of how people go through a change and the change process.
• Strong experience and knowledge of change management principles, methodologies and tools.
• Resilient and tenacious with ability to persevere.
• Demonstrated ability to work effectively at all levels in an organisation.
• Strong team player and able to work collaboratively with and through others.
• Most importantly, you are Awesome, Brave, and a Good Human!

Employee Benefits

• Flexible working options, both onsite and remote.
• Paid volunteer and wellbeing leave.
• Salary sacrificing and novated lease options.
• Access to an online learning system and world-class internal and external training sessions.
• Internal employee referral program.

As part of the recruitment process, candidates will need to complete satisfactory verification checks, including but not limited to a National Police Clearance Certificate, appropriate rights to work in Australia, and reference checks.

Our HR team and hiring managers kindly request no unsolicited resumes or approaches from recruitment agencies.