Salesforce Tech Lead / Architect

• Translate business requirements into well architected technical solutions that best leverage the Salesforce platform and lead technical design sessions aligned with client business objectives; identify gaps between client's current and desired end states.
• Define, review and deliver the technology solutions for clients and establish a solid architecture foundation.
• Configure Salesforce features to support clients’ business requirements according to the organisations’ expertise and skills.
• Contribute to configuration and build of the Salesforce data model to help support business requirements.
• Work in a Pre-Sales function to drive discovery session, scope project proposals collaboratively and demonstrate expert-level technical assistance.
• Build and develop relationships with Salesforce team and assist in sales pursuits.
• Provide expertise during presales efforts to estimate the level of effort for technical solutions and developing and reviewing proposal.
• Enterprise consulting experience, including implementation experience with major technology programs.
• Be able to independently perform requirement analysis, database design, coding, testing and implementation of custom lightning solutions in a timely manner.
• Extensive experience (5+ years) in custom Lightning development – both within the Salesforce Lightning Design System framework, Aura, Apex and declarative platform tools (Process Builder, Visual Workflow, Lightning App Builder, etc).
• Report and dashboard development.
• User interface design and development (as required by specific projects).

Work Methodology:

• Strong presentation and facilitation skills - must be able to deliver workshops and strategise at a C level (e.g CEO, CFO etc.)
• Ability to understand and be responsive to customer needs and to advocate for customer success.
• Excellent interpersonal skills and the ability to have presence in a meeting environment.

Must be able to steer conversation.

• Manage own deliverables and accountabilities on large programs of work, while working collaboratively as part of a team.
• Ability to work independently and a willingness to take ownership of problems.
• Work with other developers, designers, and architects to ensure configuration and custom components meet application requirements and performance goals.
• Assist in staffing consultants on client projects, matching consultants’ skills with client need, and supporting them in their career aspirations and handle the performance feedback and annual review processes for direct reports.
• Develop and document code according to specifications and standards.
• Inform the Technical Architect and Project Manager of any issues that may affect any other areas of the project.
• Uphold and maintain our technical delivery processes and actively contribute to them.
• Escalate technical problems to collaboratively reach solutions.
• Leverage source control systems to ensure source code lifecycle is managed.

Solution Design and Documentation:

• Understand clients’ business processes, pain points, business needs and customer experience to deliver Salesforce based technical solutions, that leverage the most out of the Salesforce platform.
• Author solution design, document and provide input to solution architecture.
• Deploy Salesforce configuration and code to various sandboxes and production environments to help conduct SIT, UAT and production migration/deployment.
• Document the application to facilitate maintenance.

Testing and Security:

• Testing and maintenance to meet end to end business requirements.
• Defect management and resolution.
• Configure, build, and test the application or technical architecture components (with team support where appropriate).
• Follow good security coding practices to ensure the application is free of most common coding vulnerabilities.
• Participate in code reviews / develop common test data.
• Participate in transitions of the application or technical architecture components to the testers.

Customer Service:

• Respond to ad hoc internal user requests (supporting clients and staff queries).
• Consulting skills - ability and want to act as a trusted adviser to clients and peers.

Maintaining Certifications:

• Stay abreast of Salesforce new release features and benefits and certifications.
• Achieve appropriate technical certifications on offer from Salesforce and apply capabilities appropriately to business problems.
• Participate in peer review technical solutions and provide constructive feedback.