Clinical Services Manager

Cornerstone Youth Services Inc. (CSYS) has been dedicated to supporting young people in the community for over a decade. We are the lead agency for the headspace centres in Launceston, Devonport and the satellite centre in Burnie. We also provide a range of other services through our Youth In Mind programs to young people aged 12-25. 

Learn more at www.cornerstoneyouthservices.com.au  

Position Overview: 

We are seeking a passionate Clinical Services Manager to join our team. This position will be based at our Devonport office with regular Intra-State travel required.  The Clinical Services Manager will provide clinical leadership, governance and oversight across all programs to ensure safe, ethical and evidence-based service delivery.

This is an integral role within the Cornerstone Leadership Team and will be offered on a fixed term, part-time (0.8FTE) basis.

 Role Responsibilities:

Clinical Leadership and Governance

• Provide strategic clinical leadership across Cornerstone Youth Services
• Ensure service delivery aligns with trauma informed, strength-based and culturally responsive practice frameworks.
• Maintain oversight of complex cases and high-risk matters/incidents
• Lead critical incident clinical responses and debriefing processes
• Embed and monitor the clinical governance framework for the organisation, including ongoing quality improvements and reporting

Supervision and Workforce Development

• Oversee clinical supervision structures and frameworks for all clinical staff.
• Provide clinical supervision to Senior Clinicians / Clinical Leads.
• Ensure clinical escalation pathways are embedded and responsive across the organisation, including for outreach models.
• Support workforce development and capability.
• Identify clinical trends, including professional development initiatives to support contemporary, evidence-based practice.
• Foster a reflective practice culture.

Service Delivery and Program Oversight

• In conjunction with the Senior Clinical Staff / Clinical Leads:
• Monitor clinical quality, service delivery outcomes, and interventions fidelity across clinical programs of Cornerstone Youth Services.
• Support intake and triage processes for complex referrals.
• Collaborate with multi-disciplinary teams to ensure coordinated care and referrals – including between Cornerstone Youth Services programs and for external referral.
• Provide guidance on complex risk assessments and safety planning.

Quality, Compliance and Reporting

• In conjunction with the Leadership Team:
• Ensure compliance with child safeguarding and mandatory reporting requirements.
• Ensure compliance with other relevant funding and regulatory frameworks.
• Lead audits and contribute to accreditation processes.
• Review and analyses service data and outcomes to inform quality improvement and opportunities.
• Prepare reports for Leadership, Board and External reporting lines as required.

Essential Requirements:

• Qualifications in Psychology, Social Work or a closely related discipline.
• Current full registration with AHPRA or eligibility for full membership with AASW.
• Minimum 5 years Clinical experience, including working with children and young people
• Demonstrated experience in Clinical Leadership and Supervision

What We Offer:

• Competitive remuneration as per industry standards.
• Positive and supportive team environment committed to youth wellbeing.
• Access to full salary packaging.
• Employee Assistance Program for personal and professional support.
• Budget for professional development and external supervision.
• Additional benefits including Birthday Leave, Health and Wellbeing leave day, Easter Tuesday leave and gifted leave over Christmas/New Year period.

To Apply: 

For further details about this rewarding opportunity, please email Anthea Cooper, CEO (acooper@csys.com.au) or Angela Waite, Strategic Growth and Development Lead (awaite@csys.com.au).  

Applications should include a cover letter addressing the selection criteria, a current resume, and must be submitted by 5:00pm, Tuesday 30th June 2026.