Showroom Manager

ROLE DESCRIPTION

MCM House creates beautiful, modern furniture that captures the relaxed, coastal Australian lifestyle. Our timeless designs are crafted with premium textiles, reflecting our commitment to quality and thoughtful craftsmanship.

ABOUT THE ROLE

We're seeking an experienced Showroom Manager to lead our showroom team in Balgowlah. This is an exciting opportunity to drive business growth while building a high-performing team in a dynamic, customer-focused environment.

You'll take ownership of showroom operations, sales performance, and team development while delivering exceptional customer experiences that build long-term client relationships. This role requires one day of work on the weekends, and weekend coverage during busy sale periods.

KEY RESPONSIBILITIES

• Lead and manage showroom operations, ensuring exceptional customer service standards

• Develop and execute sales strategies to drive revenue and exceed targets

• Mentor and coach team members to achieve peak performance

• Process orders and manage client inquiries through Shopify with precision

• Oversee showroom presentation, visual merchandising, and stock management

• Coordinate with logistics and warehouse teams for seamless operations

• Track client interactions and provide insights on customer trends

ABOUT YOU

• Proven showroom or retail management experience (preferably furniture/premium lifestyle brands)

• Strong leadership and sales coaching skills with track record of exceeding targets

• Passion for exceptional customer service and design/furniture interest

• Excellent communication and relationship-building abilities

• Proactive, hands-on approach with solutions-focused mindset

• Available to work weekends with flexible scheduling

• Keen eye for detail and brand presentation standards

Desirable:

• Experience in the furniture industry

PERKS AND BENEFITS

• Uncapped commissions + performance incentive

• Career growth and leadership development opportunities

• Collaborative environment with passionate, talented team

• Industry networking with Architecture & Design professionals

• Inclusive culture that celebrates diversity

Send your CV and cover letter to: ••••@mcmhouse.com

At MCM House, we're committed to diversity and inclusion. We welcome applicants from all backgrounds—please avoid including personal details like age, marital status, or photos in your application.