Branch Assistant

Branch Assistant / Delivery Driver (Ballina)

Tradelink is seeking a motivated and customer-focused Branch Assistant / Delivery Driver to join our Ballina team. This is a varied, hands-on role combining customer service, deliveries, sales support, and warehouse operations. It's an excellent opportunity for someone who enjoys building customer relationships, working as part of a supportive team, and developing a long-term career with a leading Australian trade business.

As a key member of our branch, you'll play an important role in delivering outstanding customer experiences while supporting the smooth day-to-day running of the business.

What You'll Be Doing

• Providing exceptional customer service and building strong relationships with customers

• Processing sales orders and assisting customers with product enquiries

• Delivering products and materials safely, professionally, and on time

• Assisting with warehouse operations, including stock management, receipting, and order picking

• Supporting branch operations to ensure efficiency and customer satisfaction

• Working collaboratively with the wider team to achieve branch goals

What We're Looking For

• A valid LR or MR Driver's Licence, or willingness to obtain one

• Strong customer service and communication skills

• A positive, reliable, and proactive attitude

• Ability to work efficiently both independently and within a team environment

• Sound organisational skills and attention to detail

• Experience in customer service, warehousing, delivery driving, trade supplies, plumbing, hardware, or a similar industry will be highly regarded, although full training will be provided to the right candidate

• Forklift Licence highly regarded, but not essential

• Full Australian working rights

Why Join Tradelink?

✅ Competitive salary and performance incentives

✅ Ongoing training and career development opportunities

✅ Supportive team culture with a strong focus on collaboration

✅ Staff discounts

✅ Stability within a well-established Australian business

✅ Opportunity to build a long-term career within the MM Group network

About Us

Tradelink has been supporting Australian plumbers, builders, and trade professionals for generations, earning a reputation for outstanding service, quality products, and strong customer relationships.

In 2024, Tradelink entered an exciting new chapter following its acquisition by Metal Manufactures (MM), one of Australia's leading trade distribution and manufacturing groups. Backed by MM's strength and stability, Tradelink is well positioned for continued growth, innovation, and investment in its people.

At Tradelink, we pride ourselves on creating a supportive and inclusive workplace where team members are valued, developed, and given the opportunity to build rewarding long-term careers. When you join Tradelink, you're joining a trusted Australian business with a strong future and a genuine commitment to its people and customers.

Apply Now

If you're looking for a rewarding role with a respected Australian business and enjoy working in a customer-focused, team-oriented environment, we'd love to hear from you.

Please email your resume to ••••@tradelink.com.au

Only shortlisted applicants will be contacted. We thank all applicants for their interest in joining Tradelink.