Academic Success Coordinator / Trainer and Assessor

Greystone College Australia
Academic Success Coordinator / Trainer and Assessor

Reports to: National Academic Success Manager

Description

ILSC Greystone College, part of the ILSC Education Group, is a private College located in the heart of Brisbane, Sydney, Melbourne, Perth and Adelaide’s CBD. We are looking for professional and student-focused Academic Success Coordinators who are qualified VET Trainers and Assessors to support our students and academic teams across our five campuses.

ILSC Greystone College builds lives and careers through education. We believe education is more than a job. It is a passion and a way of supporting students to achieve their academic and career goals. We pride ourselves on our inclusive, creative and energetic atmosphere and are looking for passionate and like-minded individuals to join our team.

The Academic Success Coordinator is a dual-function role that combines training delivery, assessment, student academic support and campus coordination. This position supports students throughout their learning journey by monitoring academic progress, assisting students at risk, supporting trainers, and maintaining academic standards across delivery and assessment.

Job Duties

The successful applicant will be responsible for supporting training sessions in accordance with course curriculum and training plans as required, assessing students, providing constructive feedback, marking assessments within required timeframes, and participating in validation and workshop activities.

The role will also involve conducting student support sessions, monitoring assessment submissions, following up on non-submissions, tracking student progression, identifying students at risk, and supporting appropriate intervention strategies. The Academic Success Coordinator will work closely with the National Academic Success Manager, Student Advisor team, VET Admin team, trainers and campus staff to support student engagement, attendance, welfare and academic success.

The position may also include filling in for on-campus trainers when required, providing guidance and support to casual trainers, and assisting with campus activities for VET students such as Orientation and Graduation.

Essential Qualifications, Skills and Attributes

• Certificate IV in Training and Assessment TAE40122 or equivalent
• Relevant vocational qualifications
• Experience in training, assessment and student support in a VET setting
• Strong understanding of compliance requirements in education and training
• Passion for Vocational Education and Training and the international education sector
• Student-centred approach to teaching and support
• Strong communication and interpersonal skills
• Ability to manage multiple responsibilities and meet deadlines
• Collaborative and adaptable team player
• Attention to detail and commitment to quality assurance
• A sensitivity to cultural and language issues facing overseas students will be highly regarded

Additional Information

• During course terms, this position requires 4 days on campus, with hours aligned to scheduled sessions, and 1 day working from home.
• During course breaks, on-campus days may be reduced based on operational needs.
• This position includes a minimum of 14 hours of training delivery. 
• Applicants should include a cover letter outlining their recent relevant VET training, assessment and student support experience, along with an updated resume or CV.

Contact Information

While we thank all applicants, only those who are shortlisted will be contacted.

About ELS, ILSC & Greystone College

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, Ireland and India, some of the world’s most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 10 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide and Perth, Australia; and Dublin, Ireland; as well as two online language schools, ILSC HELLO and ILSC ALLO. In 2025, ILSC Education Group launched Greystone Institute, a new Higher Education provider in Brisbane.

In early 2022, ILSC Education Group joined forces with ELS Educational Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA. 

Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs.

Our Core Values

PASSION: To enrich & transform people’s lives

INNOVATION: To evolve through creativity & diversity.

RESPECT: To treat everyone with compassion & dignity.

COLLABORATION: To build community & achieve more together.

INTEGRITY: To act responsibly & ethically in everything we do.

ELS, ILSC and Greystone College are committed to providing a barrier-free environment and are proud to be Equal Employment Opportunity employers.

If you need assistance or an accommodation due to a disability, you may contact HR at HR@ilsc.com