Divisional Officer - Division 1

• Fixed Term Part Time/20 Hours per week
• Salary: From $86,611 per annum (pro rata) plus Superannuation
• Position Brief - Divisional Officer

Divisional Officer (Part-Time)

Join a high-performing team supporting community outcomes and local priorities.

Position Summary

Are you organised, customer-focused and looking for a flexible part-time role that makes a real difference in the community?

We are seeking a proactive and adaptable Divisional Officer to support Deputy Mayor Cr Mark Hammel. Working as part of a high-performing team, you will provide day-to-day administrative, operational and community-focused support that helps deliver local priorities and responsive service to residents.

This role works alongside an experienced divisional team, providing generalist support across a broad range of divisional activities and helping to ensure responsive, high-quality service to the community. From managing community enquiries and coordinating meetings to assisting with local projects, events and administration, you will play an important role in supporting one of the Gold Coast's fastest-growing divisions.

The position is offered on a part-time basis of up to 20 hours per week, ideally worked across four or five days. Flexible start and finish times are available to support candidates balancing family, study or other commitments, while meeting the needs of the role.

This position is based at City of Gold Coast Civic Chambers, providing the opportunity to work closely with the wider Councillor Services team while supporting the Division 1 Office.

About Division 1

Division 1 is represented by Deputy Mayor Cr Mark Hammel and encompasses a diverse mix of established rural communities, growing residential areas, industrial precincts and coastal villages. Covering suburbs including Pimpama, Ormeau, Jacobs Well, Yatala and the Southern Moreton Bay Islands, the division is one of the fastest-growing areas of the Gold Coast and presents a broad range of community, infrastructure and service delivery priorities.

Home to vibrant local communities, sporting clubs, community organisations and businesses, Division 1 offers a varied and engaging local government environment where no two days are the same.

About Deputy Mayor Cr Mark Hammel

Cr Mark Hammel was elected to the City of Gold Coast in 2020 and has lived in Division 1 his entire life. As Deputy Mayor and Councillor for Division 1, he is committed to delivering practical outcomes that support growing communities and enhance local amenity. His priorities include road upgrades, improved parks and sporting facilities, expanded pedestrian and cycling networks, and improved public transport connections.

Cr Hammel currently serves as Chairperson of the Planning and Environment Committee and is a member of several Council committees, bringing significant local government leadership experience and a strong focus on delivering outcomes for residents.

Key Responsibilities

• Provide day-to-day administrative and operational support for the Deputy Mayor.
• Assist in responding to community enquiries and concerns by coordinating information, follow-up actions and communication with relevant Council officers.
• Support the coordination of meetings, events, briefings and local projects.
• Maintain records, registers, tracking systems and office documentation.
• Assist with diary management, inbox monitoring and workflow coordination.
• Liaise professionally with residents, businesses, community groups and internal stakeholders.
• Support procurement, finance and general office administration activities.
• Contribute to a collaborative, customer-focused and high-performing team environment.

Skills and Experience

• Experience in an administrative, customer service or office support role.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Ability to build positive relationships with a wide range of stakeholders.
• A proactive, adaptable and solutions-focused approach to work.
• Strong proficiency in Microsoft Office applications including Outlook, Word, Excel and Teams.
• Experience working within a Councillor's office, elected representative environment, or supporting senior leaders in a complex organisation is highly desirable.

Qualifications

• Certificate IV in Business Administration (desirable) or equivalent knowledge and experience.
• Current Class C Driver Licence.

Be part of shaping the Gold Coast’s future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.

How to apply
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

Contact Person Anneliisa Tonisson

Contact Email ••••@goldcoast.qld.gov.au

Closing Date Wednesday 12 August 2026 /11:59pm AEDT

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.