Training Support Manager - Pacific Labour Mobility Support Program - Flexible Location

•  Location: Brisbane, Suva, Port Vila, Port Moresby (office-based, hybrid)
• Contract:  Fixed-term | Full-time to September 2028

Palladium is a global leader in the design, development and delivery of Positive Impact. We work with governments, communities and the private sector to address complex challenges and create enduring social and economic value.

Palladium is contracted by the Australian Government’s Department of Foreign Affairs and Trade (DFAT) to deliver the Pacific Labour Mobility Support Program (PLMSP), supporting Pacific Island Countries and Timor-Leste to participate in the PALM scheme in inclusive, safe and sustainable ways.

About Pacific Labour Mobility Support Program   

The Pacific Australia Labour Mobility (PALM) scheme is a signature initiative for the Australian Government that enables workers from 9 Pacific Island Countries (PICs) and Timor-Leste to work in priority sectors in Australia. The Pacific Labour Mobility Support Program (PLMSP) builds on the successes of the Pacific Labour Facility (PLF) program, with a renewed focus on the provision of tailored support to worker sending countries to address their specific needs and priorities. Palladium is contracted to deliver PLMSP on behalf of Department of Foreign Affairs and Trade (DFAT).

The opportunity

The Training Support Manager will lead the development, implementation and continuous improvement of training and mentoring programs that will assist the Labour Sending Units of participating sending countries, and other in-country stakeholders, to ensure each Pacific country and Timor-Leste have effective engagement in PLMSP. Their primary objective will be to implement and support the PALM Prepare initiative across PALM sending countries.

Key responsibilities:

•  Manage the on-going development and support to implementation of PALM Prepare for PALM scheme workers and families from all sending countries and facilitate the roll-out of any subsequent versions or updates.
• Implement broader training, learning and development options for workers and families over the life cycle of the PALM journey.
• Ensure effective mentoring, communication, cross-learning and sharing of tools across LSU’s through the growth of the Trainer Community of Practice.
• Partner with Sending Country Governments and PLMSP Labour Mobility Engagement Manager’s, Program Managers and Labour Mobility Coordinators on the annual planning and LSU Capacity Assessment to identify training needs and deliver effective learning solutions.
• Provide updates on training activities and initiatives to sending country governments, PLMSP and DFAT as requested.
• Work with the Worker and Family Preparedness Senior Manager, to contribute to regional planning and budgeting for all training programs, utilising the analysis of sending countries capacity development and institutional strengthening needs.
• Champion innovative learning approaches, including digital learning, technology and AI-enabled solutions.
• Train, mentor and coach more junior colleagues, supporting them to work through ambiguity and ensuring messages from leadership are supported and clearly cascaded.

Please refer to the Terms of Reference (ToR) to learn more about the role: Training Support Manager ToR.pdf

About you

You will bring:

• Tertiary qualifications in education, training, international development, project management or a related discipline.
• Extensive experience developing, facilitating and managing training programs, ideally in English as a Second Language (ESL) context.
• A solid understanding of the Australian technical and vocational education system.
• Experience working with programs in the Pacific, with a strong understanding of GEDSI concepts and issues.
• Strong stakeholder engagement skills and the ability to collaborate effectively with partner governments, civil sector and the private sector.
• Excellent communication, presentation and report-writing skills.
• The ability to work independently, manage competing priorities and deliver results in a dynamic environment.Due to the evolving nature of our program, it is possible that the incumbent may be expected to undertake duties that fall outside the remit of their original Terms of Reference as reasonably required to ensure the ongoing success of the program

We strongly encourage people with disability to apply. Disclosing about your disability will not negatively affect your application. Please tell us as much as you feel comfortable for us to work with you about the appropriate adjustments that you might need. If you would like further information or assistance with this, please contact recruitment@plmsp.com.au using the subject line: Training Support Manager - Pacific Labour Mobility Support Program - Flexible Location enquiry via EthicalJobs.

Please note: While this role does not involve direct work with children, the successful candidate will still be required to complete a police check and relevant due diligence checks as part of Palladium’s commitment to being a child-safe organisation.     

How to Apply 

Go to Palladium Career Site by clicking Apply Now.

Please submit your application online, including your CV and brief cover letter, outlining your suitability in line with the requirements of the position. 

If this opportunity interests you, we encourage you to apply promptly, as applications will be reviewed on a rolling basis. Please note that only shortlisted applicants will be contacted.

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Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com using the subject line: Training Support Manager - Pacific Labour Mobility Support Program - Flexible Location enquiry via EthicalJobs and we will be in touch to discuss.

Safeguarding - We define Safeguarding as all the actions taken by Palladium to protect our people, communities where we work and our clients from harm, including Sexual Exploitation, Abuse or Sexual Harassment; Child Abuse in any form; Trafficking for sexual exploitation of adults or children and any form of Trafficking of children. We have zero tolerance for all forms of child abuse as well as sexual exploitation, abuse and harassment and zero-tolerance for inaction to prevent, protect against, respond to and report harm. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Our Code of Conduct and Child Safeguarding and Protection against Sexual Exploitation, Abuse and Harassment Guidelines have additional details.