Training Support Coordinator - Pacific Labour Mobility Support Program - Brisbane / Fiji

• Location: Brisbane, Fiji (office-based, hybrid)

• Contract:  Fixed-term | Full-time to September 2028

Palladium is a global leader in the design, development and delivery of Positive Impact. We work with governments, communities and the private sector to address complex challenges and create enduring social and economic value.

Palladium is contracted by the Australian Government’s Department of Foreign Affairs and Trade (DFAT) to deliver the Pacific Labour Mobility Support Program (PLMSP), supporting Pacific Island Countries and Timor-Leste to participate in the PALM scheme in inclusive, safe and sustainable ways.

About Pacific Labour Mobility Support Program

The Pacific Australia Labour Mobility (PALM) scheme is a signature initiative for the Australian Government that enables workers from 9 Pacific Island Countries (PICs) and Timor-Leste to work in priority sectors in Australia. The Pacific Labour Mobility Support Program (PLMSP) builds on the successes of the Pacific Labour Facility (PLF) program, with a renewed focus on the provision of tailored support to worker sending countries to address their specific needs and priorities. Palladium is contracted to deliver PLMSP on behalf of Department of Foreign Affairs and Trade (DFAT).

About the role

The Training Support Coordinator plays a key role in supporting the delivery of the PALM Prepare Framework across the Pacific and Timor-Leste. Working closely with the Training Support Managers and Engagement Managers (EMs), the role supports the development and implementation of Country Delivery Plans (CDPs), ensuring workers and their families receive high-quality preparation for successful participation in the PALM scheme.

Partnering with Labour Sending Units (LSUs) trainers and in-country stakeholders, the Training Support Coordinator helps strengthen training capability, coordinate preparation activities, and support continuous improvement initiatives. This is an opportunity to make a meaningful impact on labour mobility outcomes while contributing to the success of the Pacific Labour Mobility Support Program (PLMSP).

Primary responsibilities:

• Assist in the development and continuous improvement of the PALM Prepare framework, to prepare workers and their families for participation in the PALM scheme.

• Support the TSMs in their implementation of PALM Prepare, including but not limited to project management support, coordination of workshops, and other logistical considerations.

• Support updates and adaptations to training modules throughout the PALM journey, using feedback and local perspectives to inform improvements.

• Help extend training and development initiatives to better support workers and their families at every stage, engaging local actors where possible.

• Work closely with EMs, Program Managers (PMs), and other sending country staff to support LSU planning and training needs analyses including coordination of solutions delivered by PLMSP.

• Assist in exploring external options and local actors to meet additional training needs and liaise with stakeholders such as the Pacific Australia Skills, government entities, and community organisations.

• Maintain positive working relationships with key national and regional delivery partners and other DFAT-funded training programs (e.g. Pacific Australia Skills program).

• Work with the PLMSP Monitoring, Evaluation, Research and Learning (MERL) team to collect and provide feedback on training effectiveness, ensuring local perspectives and community/PALM worker and family needs are included.

Please refer to the Terms of Reference (ToR) to learn more about the role: Training Support Coordinator ToR.pdf

About you

 You will bring:

• Tertiary qualifications in education, training, international development, project management or a related discipline.

• Extensive experience developing, facilitating of training programs, ideally in English as a Second Language (ESL) context.

• A solid understanding of the Australian technical and vocational education system.

• Experience working with programs in the Pacific, with a strong understanding of GEDSI concepts and issues.

• Strong stakeholder engagement skills and the ability to collaborate effectively with partner governments, civil sector and the private sector.

• Excellent communication, presentation and report-writing skills.

• The ability to work independently, manage competing priorities and deliver results in a dynamic environment.

We strongly encourage people with disability to apply. Disclosing about your disability will not negatively affect your application. Please tell us as much as you feel comfortable for us to work with you about the appropriate adjustments that you might need. If you would like further information or assistance with this, please contact recruitment@plmsp.com.au using the subject line: Training Support Coordinator - Pacific Labour Mobility Support Program - Brisbane / Fiji enquiry via EthicalJobs.

Please note: While this role does not involve direct work with children, the successful candidate will still be required to complete a police check and relevant due diligence checks as part of Palladium’s commitment to being a child-safe organisation.     

How to Apply 

Go to Palladium Career Site

Click Apply Now

Please submit your application online, including your CV and brief cover letter, outlining your suitability in line with the requirements of the position. 

If this opportunity interests you, we encourage you to apply promptly, as applications will be reviewed on a rolling basis. Please note that only shortlisted applicants will be contacted.

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Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com using the subject line: Training Support Coordinator - Pacific Labour Mobility Support Program - Brisbane / Fiji enquiry via EthicalJobs and we will be in touch to discuss.

Safeguarding - We define Safeguarding as all the actions taken by Palladium to protect our people, communities where we work and our clients from harm, including Sexual Exploitation, Abuse or Sexual Harassment; Child Abuse in any form; Trafficking for sexual exploitation of adults or children and any form of Trafficking of children. We have zero tolerance for all forms of child abuse as well as sexual exploitation, abuse and harassment and zero-tolerance for inaction to prevent, protect against, respond to and report harm. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Our Code of Conduct and Child Safeguarding and Protection against Sexual Exploitation, Abuse and Harassment Guidelines have additional details.