Retail Sales Manager

THE OPPORTUNITY We’re looking for an experienced Retail Sales Manager to join our Retail Leadership Team and take ownership of a key retail portfolio across our network. This is a highly visible, hands-on leadership role where you’ll spend the majority of your time in stores, working alongside leaders and store teams to drive sales, maximise profitability and deliver an exceptional customer experience. Reporting to the General Manager Retail, you’ll act as the GM Retail’s right-hand person for sales - turning performance insights into action, strengthening leadership capability and helping translate national priorities into results across Australia, New Zealand and new markets.

KEY RESPONSIBILITIES Commercial PerformanceOwn sales, profit, wages and operational performance across your store portfolio.Drive key retail metrics including LFL sales, conversion, average dollar, UPT and full-price performance.Use sales and customer insights to identify opportunities, risks and clear commercial actions.People & LeadershipWork alongside leaders and store teams to lift performance and build commercial confidence.Strengthen leadership capability, accountability and succession across the retail network in partnership with the PX team.Set clear expectations and coach leaders to deliver consistently.Customer & Store ExecutionDrive a consistent and engaging DECJUBA customer experience across your portfolio.Partner with VM, Merchandise, Marketing and Store Experience to bring key priorities to life in stores.Maintain strong execution across stock, rostering, loss prevention, safety and operational standards.National Retail LeadershipPartner closely with the GM Retail to deliver national trading priorities and key results.Bring the voice of our leaders, store teams and customers into broader business decisions.Lead key retail projects and initiatives from opportunity through to execution.Represent the Retail function when required.

ABOUT YOUYou’re an experienced retail leader who combines commercial capability with strong people leadership and loves being close to the customer, the team and the trade. You’ll bring:Significant experience leading a large retail store portfolio.A strong track record of delivering sales, profit and operational outcomes.Commercial confidence and the ability to turn performance data into practical action.A clear coaching style that builds capability, ownership and accountability.The credibility to influence senior stakeholders and contribute to broader retail strategy.Strong judgement, communication and prioritisation skills.Fashion, apparel or specialty retail experience will be highly regarded.Flexibility to travel regularly across Victoria, interstate and New Zealand.

ABOUT USAt DECJUBA, we are a proud B Corp Certified Australian fashion brand with a clear vision: to make our customers look and feel amazing. Known for aspirational, effortless style, we make getting dressed every day easy. Our three brands – DECJUBA, D-LUXE Basics and DECJUBA Kids – bring that vision to life season after season. Reimagined by Tania Austin in 2008, DECJUBA is female-owned and led, with more than 1,500 team members across our global Head Office and retail stores. Today, our retail footprint spans over 170 locations across Australia and New Zealand, alongside a growing global online presence. Because when our customers feel amazing, we know we’re doing what we do best.

LIFE AT DECJUBAJoin a growing Australian fashion retailer with a strong customer and people focus.Take on an influential role with impact across the national retail network.Work closely with the GM Retail and senior business leaders.Help shape the capability and succession pipeline of our future retail leaders.Access genuine career and development opportunities.Enjoy a generous team discount across DECJUBA, D-LUXE Basics and DECJUBA Kids.
Our story - https://www.decjuba.com.au/our-storyDECJUBA Foundation - https://www.decjuba.com.au/decjuba-foundationSustainability - https://www.decjuba.com.au/sustainability
Ready to start your DECJUBA journey? Join us and be part of something AMAZING.