Medical Admin Assistant

About the role

MS Surgery is seeking a dedicated and patient-focused Medical Admin Assistant to join our practice in Darwin Private Hospital. As a full-time/part-time Medical Admin Assistant, you will be working closely with the Practice Manager, and will be jointly responsible for providing exceptional front-line support to our patients and our specialist, ensuring a smooth and efficient patient experience.

What you'll be doing

1. Greeting and welcoming patients in a warm and professional manner.

2. Scheduling and managing patient appointments, ensuring optimal utilisation of the clinic's resources.

3. Handling patient enquiries, both in-person and over the phone, and providing accurate information.

4. Maintaining comprehensive and accurate patient records, ensuring confidentiality.

5. Assisting with the processing of medical invoices.

6. Providing administrative support to the medical team as needed.

7. Ensuring the reception area, treatment room and doctor's room are well-organised and maintained to a high standard.

8. Assisting during in-room surgical consultations, treatment and procedures and acting as a chaperone.

What we're looking for

1. Proven experience as a Medical Admin or in a similar customer-facing role

2. Should be able to handle seeing blood.

3. Excellent communication and interpersonal skills, with the ability to interact with patients, colleagues, and healthcare professionals in a warm and professional manner

4. Strong organisational and multitasking skills, with the ability to prioritise tasks and work under pressure

5. Proficient in the use of medical practice management software and Microsoft Office applications

6. Demonstrated commitment to patient confidentiality and data security

7. A genuine interest in the healthcare industry and a desire to contribute to the well-being of our patients

8. Female applicants as the job involves acting as chaperone during consultations.

What we offer

At MS Surgery, we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive remuneration, opportunities for professional development, and a range of health and wellbeing initiatives to support your work-life balance.

About us

MS Surgery is a leading provider of high-quality surgical services in the Darwin region. Our dedicated specialist is committed to delivering exceptional patient care and contributing to the overall health and wellness of our community. We pride ourselves on our innovative approach, strong values, and unwavering dedication to our patients.

If you are a highly motivated, empathetic and patient-focused individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity. Apply now to become part of our dynamic team.