Services Manager

The Role:

As a Services Manager, your primary objectives will be to lead and oversee the project, ensuring the effective delivery of quality services to clients and internal stakeholders. You will play a pivotal role in managing the project, optimising processes, and enhancing customer satisfaction. Your focus will be on providing strategic guidance to support the overall services objectives of the project.

• Review and interpret contract services drawings and specifications to ensure a full understanding of the project requirements.
• Review Tender Proposals for services trades to identify any further potential in relation to material, equipment, resources, cost and time.
• Liaise with the CA and PM for contract administration procedures to manage claims, securities, variations and other contractual matters relating to services consultants.
• Identify key services design and delivery issues and risks and prepare mitigation and resolution strategies.
• Investigate services design alternatives and cost saving options which achieve key project objectives.
• Monitor the services Design Program in conjunction with the Consultants and [Senior] Project Managers and in accordance with the Procurement and Construction programs.
• Manage the services inputs and outputs against programme through design meetings.
• Manage buildability with RCC Project teams.
• Resolve and manage detailed services design with a keen eye for opportunity to improve project outcomes.
• Coordinate the services design documents to ensure the designed product meets the needs of the Principal and within RCC budget and program.
• Manage the services design documents so that they comply with specified requirements.
• Assist the Project Manager in negotiating Subcontractor packages to ensure full coverage against the Scope of Works required.
• Prior to distribution, review Subcontractor Agreements to ensure that special conditions.
• Plan and manage commissioning and Handover as require with the Test & commissioning team.

What We're Looking For:

• Proven experience in a senior-level services management role on large projects.
• Demonstrated success in leading and managing services teams.
• Expertise in developing and implementing service delivery strategies and best practices.
• Familiarity with construction industry-specific service requirements and standards.
• Experience with client relationship management and satisfaction initiatives.
• Ability to provide strategic guidance on services-related decisions.
• Strong leadership, communication, and organizational skills.
• Proficiency in Microsoft Office applications.