Culture and Employee Experience Lead – Australia & NZ

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Culture and Employee Experience Lead – Australia & New Zealand

At JLL, we're reshaping the workplace culture landscape, and our industry-leading commitment to our people provides access to transformational programs and prestigious client partnerships that are unmatched in the market.

The Opportunity:

We're seeking a Culture and Employee Experience Lead to join our thriving ANZ team. You'll develop and deliver culture, inclusion and belonging strategies that influence major business decisions and secure critical client contracts across the region.

Utilising JLL's advanced approach aligned with our Accelerate 2030 commitment, you'll deliver data-driven insights and programs that surpass traditional workplace culture methods, creating superior value for our clients, employees and communities.

Core Responsibilities:

• Cultivate and nurture relationships with key stakeholders (Senior Executive Committees, HR & BRG community APAC Regional Leaders etc ) and become their trusted culture and employee experience advisor
• Deliver precise, strategic culture and employee experience programs aligned to global and ANZ People Strategy
• Conduct culture assessments and create comprehensive initiatives that exceed industry standards
• Monitor culture and employee experience best practices, benchmarks, research and market activity
• Utilise metrics and reporting to enhance culture delivery and drive continuous improvement
• Contribute to development of culture and employee experience methodologies across ANZ
• Share market intelligence across our collaborative global network
• Maintain professional expertise through ongoing education and industry engagement
• Lead National and State BRG Leads and wider BRG community to represent JLL within local communities, industry partners and clients
• Develop and implement JLL's Reconciliation Action Plan (RAP) while championing Indigenous culture initiatives, Veteran Engagement and Corporate Social Responsibility programs
• Deliver external client-facing engagement initiatives to win and maintain government and corporate contracts across all business lines
• Represent JLL ANZ in global culture forums and client partnerships including the Property Industry's Champions of Change
• Coordinate culture and employee experience events nationally, collaborating with Marketing to maximise exposure
• Partner with HR to embed culture priorities across the full employee lifecycle and ensure policies reflect market best practice
• Drive completion of regulatory requirements including WGEA reporting, GPTW accreditation and AWEI action plans
• Identify and lead initiatives that showcase JLL's commitment to its people and culture within the community

Your Profile:

• Significant experience in championing and delivering culture, engagement and employee experience programs in a similar HR or culture leadership role
• Strong understanding of culture and employee experience best practice and current trends in ANZ and/or other geographies
• Experience leading successful culture change projects in large, complex, and matrixed global organisations within ANZ
• Analytical skills for managing multiple projects, stakeholders and initiatives with commitment to delivering outcomes
• Attention to detail and commitment to meeting regulatory reporting requirements
• Proficiency with project management tools and methodologies (Smartsheet an advantage) and ability to quickly master new and advanced systems
• Outstanding written and verbal communication skills with presentation and public speaking proficiency
• Confidence engaging with government and corporate clients, industry partners and diverse stakeholders at all levels
• Gravitas to liaise at Industry level to assist in winning and maintaining contracts
• Strategic mindset: outcome focused, creative, and natural problem solver
• Strong influencing and leadership skills with track record of implementing strategy and working with others to achieve objectives
• Ability to exercise effective judgment and sensitivity while maintaining strict confidentiality
• Personal values grounded in respect and integrity with track record as champion of positive culture change
• Understanding of employment legislation, workplace culture challenges and cultural nuances between countries and regions
• Tertiary qualification in Human Resources or Business Management, or similar field, is preferred
   

What JLL Can Offer You:

• Career opportunities with Australia's #1 Commercial Real Estate firm
• Recognition benefits
• Corporate discounts and offers
• 'You' Days
• Health & Wellbeing programs
• Learning & Development platforms
• Mentorship from industry-leading professionals
• Paid time off for volunteer work
• Premium offices
• Flexible/Hybrid working
   

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
 

Apply today, quoting job reference number REQ531281

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.