Hire Desk Manager

Hire Desk ManagerOCU ANZ Group Location: Brisbane – Willawong, QLD Employment Type: Full-Time
About OCU-ANZ
OCU is a global infrastructure and energy services business with more than 5,000 people delivering projects that power communities and support the energy transition. Our Australian and New Zealand operations are growing rapidly, creating opportunities to strengthen the capability that supports our people and our continued success. Through our portfolio of businesses, including All Energy Contracting (AEC), Pilecom and Bam Bam, we deliver end-to-end capabilities across renewable energy, utilities, civil construction and large-scale infrastructure projects.
As the Group continues to grow through both acquisition and organic growth, we are strengthening our centralised support functions to improve coordination, visibility and operational efficiency across our businesses.
The OpportunityOCU ANZ is seeking an experienced Hire Desk Manager to manage the end-to-end equipment hire function across the region. Based at our Willawong location, this role will coordinate equipment hire requirements across our businesses, working closely with project teams, suppliers, transport providers and internal stakeholders to ensure equipment is available when required and hire activities are managed accurately and efficiently.
This is a key operational role that will help drive consistency across our regions hire processes, improve visibility of equipment movements and costs, and provide proactive support to project delivery teams.
The successful candidate will be highly organised, commercially aware and confident managing multiple priorities in a fast-paced construction and infrastructure environment.
About the RoleThe Hire Desk Manager will oversee the day-to-day hire desk function, ensuring equipment movements, bookings, documentation, invoicing and reporting are managed efficiently across the Group.
Working across multiple projects and business units, you will be responsible for coordinating internal and external equipment requirements, managing supplier relationships and ensuring accurate records are maintained throughout the hire lifecycle.
Key ResponsibilitiesManage the end-to-end equipment hire process, including pre-hire inspections, asset photography, on-hires, off-hires, transfers and return condition inspectionsCoordinate transport and logistics requirements for equipment movements between projects and locationsManage project damage assessments and support recovery processes where requiredForecast equipment requirements and support project teams with external equipment hire needsProvide booking support and guidance to project teams to maximise efficient equipment utilisationManage hire invoicing, reporting and month-end processes, including reconciliation of hire records and timesheetsMaintain accurate equipment documentation and hire records, including risk assessments, registrations, service history and compliance documentationMonitor and action the Hire Desk shared mailbox, ensuring requests are managed efficiently and within required timeframesMaintain accurate records of equipment movements, hires, returns and transfersSupport reporting on hire activity, costs and utilisation, identifying opportunities to improve efficiency and reduce unnecessary hire expenditureBuild and maintain strong relationships with equipment hire suppliers and transport providersWork closely with project teams and internal operational functions to understand upcoming equipment requirementsAssist with developing and implementing consistent hire desk processes across the OCU ANZ GroupIdentify opportunities to improve systems, processes and reporting within the hire function
Key Skills and ExperiencePrevious experience in equipment hire, fleet coordination, logistics, construction operations or a similar roleExperience within construction, infrastructure, mining, energy or a related industry is highly desirableStrong understanding of equipment hire processes, logistics and supplier coordinationExcellent scheduling, coordination and organisational skillsAbility to manage multiple projects, priorities and stakeholders in a fast-paced environmentStrong attention to detail and a high level of accuracyExperience with asset, fleet, hire or ERP management systemsStrong financial and administrative skills, including experience with invoicing, reconciliations and reportingExcellent communication and relationship management skillsAbility to work collaboratively with project teams, suppliers and internal stakeholdersStrong problem-solving skills and a proactive approach to identifying solutionsAbility to work autonomously while contributing to a wider Group functionStrong commitment to safety, compliance and operational excellenceForklift Licence desirable
Why Join OCU ANZ?This is an exciting opportunity to join a growing national group and play a key role in establishing a consistent and efficient hire desk function across multiple businesses.You will have the opportunity to work across a diverse range of projects, build strong relationships across the Group and contribute to improving the way equipment hire is managed across OCU ANZ.
OCU ANZ is an equal-opportunity employer committed to creating an inclusive environment where everyone is valued. We welcome applicants from all backgrounds, identities and experiences. We seek to build a diverse team that reflects the communities we serve and encourages innovation through varied perspectives.